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- Airplane Black Sea Plateaus and Batumi Tour (Accommodation in Batumi) / 3 Nights Accommodation / Istanbul Departure / Special Ramadan Holiday
Airplane Black Sea Plateaus and Batumi Tour (Accommodation in Batumi) / 3 Nights Accommodation / Istanbul Departure / Special Ramadan Holiday
• The duration of the tour is 3 Nights 4 Days, including the day of movement and return, and it includes 3 nights of hotel accommodation.
• In our tour, guiding, transportation, accommodation, and local excursions are part of a package and cannot be considered separately. Unused transportation, accommodation, guiding, local excursions, etc. cannot be refunded.
• Child discounts applied in tour packages are valid for one child accompanying two adults. In the case of children aged 0-6, a separate bed may not be provided in hotel accommodations.
• In hotel accommodations, the third guest in triple rooms is generally accommodated on an extra bed.
• The hotels mentioned in the program are the priority accommodation facilities of DGN Travel. Changes may be made to the region and hotels, provided that the hotel standards remain the same, depending on the occupancy. Hotel names will be communicated 48 hours before the departure of the tour if requested, according to availability.
• The rooms in the hotels will be determined by the hotel. There is no option to choose between rooms.
• The rest stops may change for reasons such as congestion, renovations, etc., provided that they remain the same in terms of location and service standards.
• In the program schedule, the guide may make changes if deemed necessary due to weather conditions, road conditions, density at visit sites, etc.
• DGN Travel is not responsible for places that could not be visited in the tour program due to force majeure (weather, road conditions, density at visit sites, etc.) or if guests do not comply with the timings given by our guide during the tour. In such cases, guests do not have the right to claim.
• In our flight tours, changes may be made at regional airports that do not affect the sightseeing points in the tour program. In such cases, the guests will be informed by DGN Travel along with the flight tickets. If there is no deficiency in the program regarding airport changes, guests do not have any right to claim.
• DGN Travel is not responsible for delays in the program caused by weather conditions or flight delays from the airline. In such cases, guests do not have the right to claim.
• DGN Travel is not responsible for changes made to flight times by the airline. Flight time changes will be communicated to guests by DGN Travel.
• A tiered pricing system is applied to all our tours. As the number of reservations in the package tour increases and the date approaches, tour prices may increase gradually. DGN Travel reserves the right to increase prices. In this case, prices cannot be fixed without a prepayment.
• A seat number cannot be promised or guaranteed during the reservation. There is no guarantee for notes entered in the reservation. Special seat selections such as front or rear cannot be made.
• The seating arrangement in the vehicle is arranged by DGN Travel Operations based on the order of reservations. No refunds are possible in case of objections regarding seat placement. All seats in our vehicles are of the same standard.
• Extra tours, such as night tours listed in the tour program, are subject to the number of participants and the available staff conditions. Extra tours to be conducted en route will take place even if not all guests participate. Guests who do not participate in extra tours will be directed to rest areas or city centers by our guide. Guests who do not participate in extra tours have joined the tour by accepting to wait at the rest stop.
• If an extra tour does not take place for any reason, guests do not have any right to claim. DGN Travel has no responsibility in this situation.
• Extra tour prices may vary by periods. In such cases, the price valid is considered as of the tour date, not the date the guest purchased the tour. Guests accept this by purchasing the tour.
• DGN Travel is not responsible for any material damages caused by guests in the services provided by the transportation vehicle, hotel, food and beverage areas, and suppliers. Businesses have the right to claim material damages caused by guests.
• In the case unaccompanied by one or both parents, a notarized approval document must be kept with children under 18 years of age who are not legally considered adults during the tour.
• Guests participating in the tour are required to keep their reports related to health issues, pregnancy, or medications that they continuously use with them.
• Delays may occur due to traffic, accidents, etc. at the specified times for departure points.
• The arrival times at the end of the tour are estimates, and DGN Travel is not responsible for delays due to force majeure.
• Guests will be dropped off in opposite directions of the stops where we picked them up at the end of the tour. Please do not insist on dropping off at a different location.
• According to traffic law, all passengers in the vehicle are required to wear seat belts during their journey, and DGN Travel is not responsible for any situations otherwise.
• All personal belongings in the vehicle are the responsibility of the guest at rest stops, etc.
• Since the first day of the tour will start before checking into the hotel, please prepare your personal belongings separately.
• Due to the intensity of the program during the tour, it is advisable to be prepared, as it may not always be possible to find ATMs, currency exchanges, etc.
• Long distances may be traveled during the realized programs. Necessary information will be provided by the tour guide in the vehicle.
• Lunches consist of locally specific economic menus. For lunch and dinner, tables divided into groups may be used depending on the regional density.
• The starting and ending routes of our tours are determined according to regional density. Guests can learn the confirmed starting and ending route of the tour two days in advance if they wish.
• In the case that the tour does not reach the sufficient number by the agency, the guest will be informed, and the tour can be postponed to the next date or canceled according to the guest's wish. Or ticketing may be done for the nearest departure point to ensure the guest's participation in the tour. In such cases, the agency is obliged to inform the guest by phone, SMS, or email three (3) days in advance. In such cases, the guest does not have the right to claim.
• Cancellations or changes made by the guest up to 30 days before the start date of the service will be refunded to the guest. Cancellations or changes made between 29 and 15 days before the tour date will incur a 30% deduction of the reservation fee; cancellations or changes made between 15 and 7 days will incur a 50% deduction of the reservation fee; cancellations or changes made 7 days or less before the tour date will incur a 100% deduction of the reservation fee.
• Guests who purchased the Cancellation, Refund, and Assurance Package can cancel the purchased package tour without stating a reason, up to 72 hours before the tour start date. The Cancellation, Refund, and Assurance Package does not cover flight tickets.
• Museum Cards and entrance fees for museum sites are not included in the tour price. All museum entries are paid by the guests.
Trabzon, Rize, Artvin, Batumi
**Day 1**
- Trabzon – Maçka – Altındere National Park – Sümela Monastery – Hamsiköy Rice Pudding - Sürmene Tea Factory – Of – Çaykara – Uzungöl – Lustra and Karester Plateau - Rize
- **Departure:** Pegasus Airlines Sabiha Gökçen Airport – Trabzon or Rize Airport : 07:00
- **Departure:** Turkish Airlines Istanbul Airport – Trabzon or Rize Airport : 06:30
- **Return:** Pegasus Airlines Trabzon or Rize Airport – Sabiha Gökçen Airport : 20:00
- **Return:** Turkish Airlines Trabzon or Rize Airport – Istanbul Airport : 20:40
- **Arrangement of flight itinerary will be determined based on selected dates.**
- After meeting our guide at Trabzon Airport in the morning following our flight for the Air Travel Eastern Black Sea and Batumi Tour, we will transfer to our bus. We will reach Maçka and take a break for breakfast.
- After breakfast, we start our tour with Sümela Monastery. We arrive at Sümela Monastery, located about 300 meters above the valley created by the Coşan Stream, found in Altındere Valley, known in Ancient Greek as "Maçuka," meaning the place with plenty of rain. Sümela Monastery, a Rum Orthodox Monastery and Complex, is one of the oldest churches in Christian history. Commonly known as the Virgin Mary, Sümela Monastery is believed to have taken its name from the word "melas," meaning black. We explore Sümela Monastery with the guidance of our tour guide. After completing our tours here, we will meet our bus and head to a facility where we will taste the famous Hamsiköy rice pudding. After enjoying our rice pudding, we visit the Tea Factory where we can taste the most delicious teas of the Black Sea region. Here, we will receive information about the stages of tea production and have free time to enjoy delicious teas and shop.
- Next, proceeding along the Of-Çaykara-Taşkıran route, we progress along the Solaklı Stream and Valley and arrive at Uzungöl, a set lake formed by landslide rocks blocking the river valley. We will have a short tour with our guide and then have free time in Uzungöl. During the free time, guests who wish can join the Lustra – Karester Plateau tour, where they can have a bird's eye view of Uzungöl.
- (Depending on weather conditions and regional density, the Lustra – Karester Plateau Tour will primarily be conducted, but if the weather does not permit, the Haldizen Stream – Demirkapı Plateau tour will be conducted instead. One of the two group tours will take place.)
- **Lustra-Karester Plateau Tour (Extra):** By boarding the minibuses waiting for us at Uzungöl, we will reach the first point at Lustra Plateau, which is at an altitude of 1900 meters. After a photo break here, we will ascend to an altitude of 2300 meters and after a short walk, we will arrive at Karester Plateau. During our free time at Karester Plateau, where we will have a panoramic view of Uzungöl, you can take amazing photos, drink tea, ayran, and milk, and enjoy Trabzon’s famous rice pudding. After our free time, we will board the minibuses and return to Uzungöl.
- After our delightful plateau tour, we will meet our bus in Uzungöl and head towards our hotel. Dinner and accommodation will be provided at our hotel.
- **Breakfast:** Will be taken in Maçka. (Extra)
- **Lunch:** Will be taken in Sürmene. (Extra)
- **Dinner:** Will be served at the hotel. Included in the tour price.
- **Accommodation:** Rize/Naliya Hotel, Hayde Hotel Ayder, Zafran Hotel Ayder, Ayder Ümit Hotel, Patika Hotel, etc.
**Day 2**
- Ayder Plateau – Gelintülü Waterfall – Huser Plateau – Fırtına Valley - Zilkale – Çat Valley - Batumi
- On the second day of the tour with DGN Travel, after breakfast at the hotel, we head towards Ayder Plateau. We take photographs of Gelintülü Waterfall, which is named after its white veil-like cascade of hundreds of meters. Then we have free time in Ayder Plateau. During the free time, you may take unforgettable photographs against the stunning backdrop and enjoy your morning coffee. After our free time, we will proceed with the Huser Plateau tour for those who wish.
- **Huser Plateau Tour (Extra):** (If the Huser Plateau Tour cannot take place due to weather conditions, an alternative extra tour to Kavron Plateau will be arranged.) We start a fun-filled tour with stunning views by boarding minibuses from Çamlıhemşin. If it is cloudy, you will be mesmerized by the view of a sea of fog. If the weather is clear, you will be able to see the Avusor, Kavron, Verçenik, and Samistal Plateaus, the peaks of the Kaçkar Mountains, and the Black Sea with the Kaçkar Mountains. The Huser Plateau tour lasts for about 2.5 to 3.5 hours.
- After our Huser Plateau tour, we see the charming district of Çamlıhemşin, set at the beginning of Fırtına Valley, and enjoy free time by Fırtına Stream, where guests can optionally take an extra tour of Zilkale and Çat Valley.
- **Zilkale, Çat Valley Tour (Extra):** We start a fun-filled tour with minibuses from Çamlıhemşin. We enter Çat Valley, one of the two valleys that form Fırtına Valley. We pass through Ortan Village, known as a filming location for the series "Sevdaluk," and reach the old name, Çinçiva, or Şenyuva Village. Here, we take a short photo break at the Şenyuva Bridge. Next, we move toward Zilkale, rising majestically in the wild nature of Çat Valley. The castle's eagle's nest-like appearance will captivate you. When we reach the castle, located 750 meters above sea level and 100 meters above Çat Stream, we will receive information from our guide and will have free time to walk around the castle while taking stunning photos with the enchanting green scenery. After our free time in Zilkale, we will board the minibuses and return to Çamlıhemşin.
- After the Zilkale tour, we board our bus and reach the facility located in Fırtına Valley. During our free time here, you can taste local delicacies such as muhlama, laz böreği, and trout and engage in adrenaline-filled activities.
- **Rafting in Fırtına Stream (Extra):** For adrenaline-seeking guests, rafting on Fırtına Stream is an enjoyable activity that takes about 1.5 hours. You can experience fun moments and immortalize the excitement with photos taken during the activity.
- **Zipline in Fırtına Stream (Extra):** You can cross from one side of Fırtına Stream to the other by zipping along steel ropes, enjoying a fun activity.
- **Giant Swing (Extra):** Experience an adrenaline-filled swing that is pulled over a steel cable about 5 meters high and launched over Fırtına Stream.
- After completing our activities in Fırtına Valley, we head towards our hotel in Hopa. After dinner at the hotel, guests who wish can join the Night Batumi Tour, which is famous for its illuminated scenery, as we board the bus to Sarp Border Gate. After completing our customs procedures, we will check in at our hotel in Batumi.
- Guests who wish can gather in the lobby at the time determined by our guide and enjoy a Georgian Night, where we will have the opportunity to explore Caucasian culture and taste Georgian cuisine. (Extra)
- ***According to the agreement made between Turkey and Georgia, TC citizens can cross into Batumi with their ID cards bearing their TC identity number.***
- ***ID cards must not be worn and must not be older than 10 years. Entry into Batumi is not permitted with old-style ID cards.***
- ***Entry is not allowed with any identification other than ID cards (driver's license, institutional IDs, etc.)***
- ***Travelers under 18 years of age traveling with one parent must have a Notary-approved Consent Form to enter Batumi.***
- ***It is mandatory that identification, including infants and children, contains a photo.***
- ***As of 01.09.2020, entry into Batumi with old ID cards is not permitted.***
- ***Guests must carry their ID cards with TC numbers.***
- ***The foreign exit fee will be paid by the participant before crossing.***
- ***Each TC citizen must have valid international health insurance with a minimum coverage of 30,000 EURO for entry into Georgia. This insurance must be presented in physical or electronic form at the entrance. The insurance must be arranged by the participant.***
- **Breakfast:** Will be taken at the hotel. Included in the tour price.
- **Lunch:** Will be taken in Fırtına Valley. (Extra)
- **Dinner:** Will be taken in Batumi. (Extra)
- **Accommodation:** Batumi/Metro City Hotel, İntourist Hotel, Iberia Hotel, Sputnik Hotel, etc.
**Day 3**
- Batumi – Piazza Square – Astronomical Clock Tower – Europe Square – Medea Statue – Theater Building – Poseidon Statue – Çça Tower – Port – Ali and Nino Statue – Çoruh River - Gonia (Apsaros) Castle – Sarp Border Gate – Hopa – Borçka – Karagöl - Rize
- On the third day of the DGN Travel Air Travel Eastern Black Sea and Batumi Tour, after breakfast at the hotel, we will board the bus to see Orta Mosque, the only remaining structure from the Ottoman Period, which was built in 1886 and features stunning door decorations made by Laz artisans. Then we will see St. Nicholas Church, with striking architecture, before arriving at Piazza Square, which resembles Italian squares. Piazza Square, one of the prominent places to visit in Batumi, appears like a small Italian town with its interesting architectural structures. After taking photos here, we will walk towards Europe Square. During our walk, we will see the Astronomical Clock Tower, which resembles structures found in Prague and Venice, and the Armenian Apostolic Church, and enter Europe Square. In Europe Square, we see the Medea Statue, which reflects the mythical face of the Caucasus, and we will receive information from our guide. We then see the Theater Building and the Poseidon Statue, representing one of the Greek Gods and the replica of the İzmir Clock Tower known as Çça Tower. Afterward, we reach Batumi Port to see the Ali and Nino Statue, whose love story has inspired movies, and listen to its tale from our guide. Next, we will see the Alphabet Tower, which symbolizes the freedom of the Georgian Alphabet and people, standing at 130 meters high, and have free time at Batumi Boulevard. Afterward, on our way to Sarp Border Gate, we will panoramically view the Soviet-style buildings and modern constructions of Batumi, the Çoruh River that flows from Erzurum to the borders of Batumi, and the old Çoruh Bridge that crosses it. After that, we will panoramically view Gonio (Apsaros) Castle, from the Roman period where the tomb of St. Matthias, one of the 12 apostles of Jesus, is found, before reaching Sarp Border Gate.
- While entering Turkey, you will have the opportunity to shop at Duty-Free for the time determined by our guide. After completing our exit procedures, we will have lunch in Hopa. After our meal, we head towards Borçka for the Karagöl Tour. Guests who wish can start the extra Karagöl Tour with us.
- **Borçka Karagöl Tour (Extra):** By boarding our minibuses from Borçka, we will take a one-hour journey through a tunnel-like path surrounded by trees to reach Karagöl. Formed in the 1800s due to a landslide near the present Klaskur Plateau, Karagöl will impress you with its stunning nature and abundant oxygen. You will experience moments where time seems to stand still in the naturally preserved Karagöl with its rich vegetation. After approximately 1 hour of free time, we will board again and return to Borçka. We will board our bus and proceed to our hotel. Dinner and accommodation will be provided at our hotel.
- **Breakfast:** Will be taken at the hotel. Included in the tour price.
- **Lunch:** Will be taken in Hopa. (Extra)
- **Dinner:** Will be taken at the hotel. Included in the tour price.
**Day 4**
- Rize – Rize Fabric Workshop – Haremtepe Çeçeva Tea Gardens - Knife Workshop – Atatürk Pavilion – Akçaabat – Local Delicacies – Hagia Sophia – Telkari and Kazaziye Workshops - Istanbul
- On the fourth day of the DGN Travel Air Travel Eastern Black Sea and Batumi Tour, after breakfast at the hotel, we will visit the Rize Fabric Workshop, famous for its fabrics, where we gain information about yarn and weaving before having free time for shopping. The main feature of Rize Fabric is its ability to absorb sweat and keep the body cool and dry, thereby acting like air conditioning. After our shopping break for Rize Fabric, we will board the waiting minibuses for the Haremtepe Çeçeva Tea Gardens tour for those who wish.
- **Haremtepe Çeçeva Tea Gardens Tour (Extra):** In Çeçeva Village, you can take beautiful photos dressed in traditional clothes while using tea scissors and baskets among the lush tea fields.
- After the Çeçeva Tour, we head to the knife workshop to learn about handmade Sürmene knives, which hold an important place in local culture, and to shop for our needs. After our shopping, we will move on to Atatürk Pavilion.
- The Atatürk Pavilion, which the Great Leader Mustafa Kemal Atatürk visited twice in 1924 and 1930 and stayed at in 1937, and where a part of his will was also written, will enchant you with its architecture and garden. We will visit the pavilion with information from our guide. Afterward, we will have lunch at a restaurant famous for Akçaabat Meatballs. After lunch, we head towards the Local Products Store to shop for local products such as butter, cheese, and honey produced in the region. Following a tasting and shopping break at the store, we will proceed to Trabzon Hagia Sophia.
- Trabzon Hagia Sophia, built between 1250-1260 by King I. Manuel, who established the Trabzon Empire in 1204, and converted into a mosque in 1584 by orders of Sultan 3. Murad, is another highlight of our tour. After the explanations from our guide, we will visit the workshop where the traditional arts of telkari and kazaziye will be introduced. After free time for shopping at the Telkari and Kazaziye Workshop, we will board our bus and head towards the airport. After completing our baggage procedures, we conclude the DGN Travel Air Travel Eastern Black Sea and Batumi Tour and say goodbye until the next DGN Travel organization.
- **Breakfast:** Will be taken at the hotel. Included in the tour price.
- **Lunch:** Will be in Akçaabat. (Extra)
• Zilkale Tour 600₺
• Huser Plateau Tour 850₺
• Fırtına Stream Rafting 900₺
• Fırtına Stream Zipline 300₺
• Giant Swing 300₺
• Çeçeva Tea Gardens Tour 650₺
• Lustra - Karester Plateau Tour 650₺
• Georgian Night 80 Lari
**Extra tour fees may vary according to the seasons. The fees stated are the current rates for the reservation date. DGN Travel is not responsible for any price changes that may occur on or before the tour date.
What's Included
• 3 nights accommodation in hotels
• Open buffet breakfast for 3 days in hotels
• Open buffet or set menu for 2 dinners in hotels
• Economy class round-trip flight tickets
• Transportation with luxury vehicles (vehicles are provided according to the number of people)
• Sightseeing tours specified in the program
• Batumi Tour
• Professional guiding services
• Bottled water on the vehicle
• DGN Travel guarantee
• Mandatory Travel Insurance according to the Tourism Law No. 1618
Not Included
• Breakfast on the first day as specified in the program
• Dinner on the last day as specified in the program
• Batumi dinner (Georgian Night)
• Beverages consumed during all meals
• Lunches
• International exit fee (for the Batumi tour)
• International travel (health) insurance (for the Batumi tour)
• Sümela Monastery shuttle vehicle fee
• All additional organizations specified in the program
• All personal expenses
• Museum and cultural site entrance fees (valid for municipal and private enterprises.)
• Museum Card (valid for museums affiliated with the Ministry of Culture and Tourism.)
• The duration of the tour is 3 Nights 4 Days, including the day of movement and return, and includes 3 nights of hotel accommodation.
• Our tour package includes guidance, transportation, accommodation, and local tours as a package and cannot be considered separately. Non-usage of transportation, accommodation, guidance, local tours, etc., cannot be refunded.
• Child discounts applied in tour packages are for one child alongside two adults only. For children aged 0-6, separate beds may not be provided in hotel accommodations.
• In hotel accommodations, the 3rd guest in triple rooms generally stays in an extra bed.
• The hotels indicated in the program are the priority accommodation facilities of DGN Travel. The hotels and regions may change according to availability, as long as the hotel standards remain the same. Inquiries regarding hotel names will be communicated 48 hours prior to departure if requested based on availability.
• The rooms in the hotels are determined by the hotel. Selection between rooms is not possible.
• Our rest stops may change regarding location and service standards due to force majeure circumstances such as density and renovations, provided that they remain the same.
• Changes may be made to the program schedule (in terms of the order of places to be visited during the day or between days) at the discretion of the guide due to conditions such as weather, traffic, and crowding at the sites to be visited.
• DGN Travel is not responsible for places listed in the tour program that cannot be visited due to force majeure (weather, traffic, crowding at the sites, etc.) or if guests do not adhere to the timings given by our guide during the tour. In this case, the guest has no right to claim.
• In our air travel tours, changes can be made at regional airports in a way that does not affect the sightseeing points in the tour program. In such a case, DGN Travel will inform the guest about the changes along with the flight tickets. If there is no deficiency in the program regarding airport changes, the guest has no right to claim.
• DGN Travel is not responsible for disruptions in the program due to delays caused by weather conditions or airlines in our air travel tours. In this case, the guest has no right to claim.
• DGN Travel is not responsible for changes made to the flight schedules by the airline companies in our air travel tours. Flight time changes will be communicated to the guests by DGN Travel.
• A tiered pricing system is applied in all our tours. Prices of tour packages may gradually increase as the number of reservations within the package rises and the date approaches. DGN Travel reserves the right to increase prices. In this case, price locking cannot be done without an advance payment.
• There is absolutely no guarantee of seat numbers at the time of reservation. There are no guarantees for the notes entered in the reservation. Special seat selections such as front or back are not made.
• The seating arrangement in the vehicle is organized by DGN Travel Operations, taking into account the order of reservation. Refunds are not possible in case of objections regarding seat arrangements. All seats in our vehicles are of the same standard.
• Extra tours, such as night tours included in the tour program, will take place depending on the number of participants and available staff. Extra tours along the route will be carried out even if not all guests participate. Guests not participating in the extra tours will be directed by our guide to rest areas or city centers. Guests who do not participate in extra tours are considered to have accepted to wait at the rest stop.
• If an extra tour does not take place for any reason, the guest has no right to claim. DGN Travel has no responsibility in this matter.
• Extra tour prices may vary by period. In this case, the price applicable is the one on the date of the tour, not the date the guest purchased the tour. The guest has accepted this when purchasing the tour.
• DGN Travel is not responsible for any material damages that may occur due to the guests in services provided by transportation vehicles, hotels, dining areas, and suppliers. Businesses have the right to claim damages caused by the guests.
• For minors under the age of 18 who are not accompanied by one or both parents, it is mandatory to carry a notarized consent form during the trip.
• Guests participating in the tour must carry reports regarding health issues, pregnancy status, and any medications they are using continuously.
• Delays may occur due to traffic, accidents, etc., at the designated departure times.
• Information regarding arrival times at the end of the tour is tentative, and DGN Travel is not responsible for delays that may occur due to force majeure.
• Our guests will be dropped off at the opposite direction of the stops we collected them from at the end of the tour. Please do not insist on getting off at a different point to the vehicle staff.
• According to traffic regulations, all guests in the vehicle must wear seatbelts during their travel, and DGN Travel is not responsible for situations otherwise.
• All personal belongings in the vehicle are the responsibility of the guest at rest stops, etc.
• Your belongings that you need to keep with you on the first day of the tour should be prepared separately, as the tour will start before entering the hotel.
• Due to the intensity of the program during the tour, it may not always be possible to find ATMs, currency exchange offices, etc., so it is advisable to be prepared.
• Long distances may be covered during the scheduled programs. Necessary information will be provided by the tour guide within the vehicle.
• Lunches are prepared with region-specific economical menus. Groups will be seated at different tables based on crowding for lunch and dinner.
• The starting and ending routes of our tours are determined according to regional density. Before the tour starts, our guests can learn about the final routes if they contact us 2 days in advance.
• If the tour does not reach the required number by the agency, the guest will be informed, and the guest may choose to postpone to the next date or cancel the tour, or the nearest departure point may be ticketed to allow the guest to join the tour. In such a case, the agency must inform the guest three (3) days in advance via phone, SMS, or e-mail. The guest has no right to claim in this situation.
• Guests can get a refund for cancellations and changes made up to 30 days prior to the start date of the service without specifying a reason. For cancellations and changes made 29 to 15 days prior, 30% of the reservation fee will be deducted; for those made between 15-7 days, 50% will be deducted; for those made 7 days or less prior, 100% will be deducted.
• Guests who have purchased a Cancellation, Refund, and Guarantee Package may cancel their purchased package tour without specifying a reason until 72 hours prior to the start date of the tour. The Cancellation, Refund, and Guarantee Package does not cover flight tickets.
• Museum Cards and entrance fees for museums and archaeological sites are not included in the tour price. All museum entrances must be paid by guests.
**INFORMATION ABOUT BATUM**
According to the agreement made between Turkey and Georgia, Turkish citizens can enter Batumi with their identity cards that contain their TC identity number. Entry is not allowed with other identification cards (such as driver's licenses, institutional ID cards, etc.). For guests under 18 who will not be traveling with both parents (their mother and father at the same time), it is necessary to obtain a notarized consent form for entry into Batumi. It is mandatory for all IDs, including those of infants and children, to have a photo. Identity cards must be undamaged and not older than 10 years.
As of September 1, 2020, entry into Batumi with old identity cards is no longer permitted.
Guests are required to carry their TC identity card with them. The foreign departure fee of 710₺ must be paid by the guest.
DGN Travel is not responsible for problems encountered at the Georgian border due to deformities in the identity documents.
Foreign guests who have entered Turkey with a passport must have a multiple entry visa to be able to travel to Georgia and return to Turkey.
Moreover, the visa protocol between Georgia and the countries to which the passports or identity cards belong will determine if visa-free passage is allowed.
Citizens of the TRNC (Turkish Republic of Northern Cyprus) may enter Turkey using their TRNC identity cards, and they will also be able to enter Georgia with these identity cards. TRNC citizens entering Turkey with an EU passport must also have a multiple entry visa to be able to return to Turkey.
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