Day 1
Day 2
Day 3
Day 4
Important Notes
• The duration of the tour is 3 Nights 4 Days, including the departure and return days, and includes 3 nights of hotel accommodation.
• Our tour includes guiding, transportation, accommodation, and sightseeing as a package and cannot be considered separately. Unused transportation, accommodation, guiding, sightseeing rights, etc. cannot be refunded.
• Child discounts applied in tour packages are valid for one child accompanying two adults. In the case of children aged 0-6, a separate bed may not be provided during hotel accommodation.
• In hotel accommodations, the 3rd guest in triple rooms usually stays in an extra bed.
• The hotels specified in the program are Dgn Travel's priority accommodation facilities. Changes can be made regarding the region and hotels due to occupancy, provided that the hotel standards remain the same. Hotel names will be informed 48 hours prior to the tour departure upon request, subject to availability.
• The rooms in the hotels are determined by the hotel. Selections between rooms cannot be made.
• Our rest areas can change in terms of location and service standards, provided that they remain the same, due to extraordinary reasons such as congestion, renovations, etc.
• In the program schedule (such as the order of visited points within the day or between days), if the guide deems necessary, changes may be made due to weather conditions, road conditions, density at visit sites, etc.
• Dgn Travel is not responsible for places that are not visited during the tour due to extraordinary reasons (weather, roads, density at visit sites, etc.) or if guests do not comply with the schedules given by our guide. In such cases, the guest does not have a right to claim.
• In our flights included tours, regional airport changes may be made in a way that does not affect the visit points in the program. In such a change, the guests will be informed by Dgn Travel along with the flight tickets. If the program does not show any deficiencies regarding the airport change, the guest does not have a right to claim.
• Dgn Travel is not responsible for any disruptions in the program due to weather conditions or delays caused by the airline in flight included tours. In such cases, the guest does not have a right to claim.
• Dgn Travel is not responsible for changes in flight times made by the airline company in flight included tours. The changes in flight times will be communicated to the guests by Dgn Travel.
• In flight included tours, our guide may meet guests at the regional airport. Guests must carry out their boarding procedures separately at the boarding airport. In such cases, Dgn Travel will inform the guests one day in advance.
• In both flight and bus tours, guests from other cities can join the tour from the regional meeting point at the airport. In such cases, there may be waiting times at the airport due to flight times.
• All of our tours apply a tiered pricing system. As the number of reservations in the package tour increases and the date approaches, the tour prices may also increase successively. Dgn Travel reserves the right to raise prices. In this case, price stabilization cannot be done without taking a pre-payment.
• A seat number guarantee cannot be given during the reservation. There is no guarantee for the notes entered during the reservation. Special seat selections such as front or rear are not possible.
• The seating arrangement in the vehicle is arranged by Dgn Travel Operations considering the order of reservation. In cases of complaints regarding seat placements, refunds are not possible. All seats in our vehicles are of the same standard.
• Extra tours, such as night tours included in the tour program, depend on the number of people and the conditions of the existing personnel. Extra tours will be carried out on the route even if not all guests participate. Guests who do not participate in extra tours will be directed by our guide to rest areas or city centers. Guests who do not participate in extra tours have joined the tour by accepting to wait at the rest area.
• If any extra tour does not take place for any reason, the guest does not have a right to claim. Dgn Travel has no responsibility in this case.
• The prices for extra tours may vary according to the periods. In such scenarios, the date of the tour is considered, not the date the guest purchased the tour. The price of the extra tour during the period of the tour will be applicable. The guest has accepted this by purchasing the tour.
• Dgn Travel is not responsible for any material damages caused by the guests during the services provided by transportation vehicles, hotels, food and beverage areas, and suppliers. Businesses have the right to claim material damages caused by guests.
• Children under 18 years of age who are not legally considered adults must have the consent form required for tour participation with them if they are not accompanied by one or both parents.
• Guests participating in the tour must have their reports related to health issues, pregnancy status, and medications they regularly use with them.
• Delays may occur due to traffic, accidents, etc., at the specified times for departure points.
• Information regarding arrival times at the end of the tour is estimative, and Dgn Travel is not responsible for delays due to extraordinary circumstances.
• Guests will be dropped off at the opposite direction of the stops from which they were picked up at the end of the tour. Please do not insist on the vehicle staff to be dropped off at a different location.
• According to traffic law, all guests in the vehicle are required to wear seat belts during their travels, and Dgn Travel is not responsible for any situations that occur otherwise.
• The responsibility for all personal belongings in the vehicle rests with the guest during breaks, etc.
• Since the first day's tour will start before checking into the hotel, please prepare the necessary items separately.
• Due to the program's intensity, it may not always be possible to find ATMs, currency exchange offices, etc.; therefore, it is advisable to be prepared.
• Long distances may be covered in the planned programs. Necessary information will be provided by the tour guide in the vehicle.
• Lunches consist of economical menus specific to the region. During lunch and dinner, tables may be arranged according to the size of the groups, depending on regional density.
• The starting and ending routes of our tours are determined according to regional density. Before the tour starts, our guests can learn about the confirmed start and end routes by contacting us 2 days in advance if they wish.
• In case the agency does not reach the required number for the tour, the agency is obliged to inform the guest 3 days in advance via phone, SMS, or email, and the guest may choose to postpone the tour to the next date or cancel it. Alternatively, the guest's participation may be ensured by ticketing to the nearest departure point. In such cases, the guest does not have a right to claim.
• Cancelation and changes made by the guest without providing any reason up to 30 days before the service start date will be refunded. In case of cancellations and changes made 29 to 15 days before the tour date, 30% of the reservation fee will be deducted; 50% will be deducted for cancellations made 15 to 7 days prior; and 100% deduction will apply for cancellations made 7 days or less before the tour date.
• Guests who purchase the Cancellation, Refund, and Assurance Package may cancel the purchased package tour without stating a reason, up to 72 hours before the tour start date. The full amount of the paid package tour will be refunded without any deduction. The Cancellation, Refund, and Assurance Package does not cover flight tickets.
• Museum Cards and entrance fees to historical sites are not included in the tour price. All museum entrance fees are to be paid by the guests.
CANCELATION, REFUND, AND ASSURANCE PACKAGE
The Cancelation, Refund, and Assurance Package allows the guest to cancel and make changes to the purchased package tour up to 72 hours before the start date without stating any reason. In the event of cancellation, the amount paid for the package tour will be refunded in full without any deductions, according to the method of payment. The Cancelation, Refund, and Assurance Package does not cover flight arrangements in tours. Guests who wish to purchase this package can add it as an extra during the reservation process (1500 TL).
MANDATORY TRAVEL INSURANCE NO. 1618
Mandatory Travel Insurance No. 1618 includes coverage for the agency's bankruptcy or any reason for not providing package tour services. It is included in the tour price. It is not a health insurance and does not cover treatment expenses. Private health insurance expenses are the responsibility of the guest.
OUR TRANSPORTATION VEHICLES
In our tours, transportation is categorized according to the number of people as follows. The types of vehicles provided depend on the number of guests in each tour. Our vehicles do not have headsets. In vehicles with TV units, it is recommended to carry an external charger, as charging your phone may reduce its battery life.
Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter
Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux
Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/Cityliner, Man Fortuna/Lions, Setra
AIRLINE GAP TOUR / 3 NIGHT HOTEL ACCOMMODATION TOUR PROGRAM HAS BEEN UNIQUE PREPARED BY DGN TRAVEL. COPYING AND PUBLISHING THE PROGRAM IS PROHIBITED. ALL RIGHTS BELONG TO DGN TRAVEL.
DGN TRAVEL CANNOT BE HELD RESPONSIBLE FOR COPIES OF THE TOUR PROGRAM CREATED.
OUR TOUR PROGRAMS ARE PREPARED IN COMPLIANCE WITH THE CONSUMER LAW NO. 6502. THE LAST PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS CIRCULAR.
• Breakfast on the first day as specified in the program
• Dinner on the last day as specified in the program
• Beverages served with all meals
• Lunches
• All extra specified organizations
• All personal expenses
• Entrance fees for museums and archaeological sites (applicable for municipal and private enterprises.)
• Museum Card (valid for museums affiliated with the Ministry of Culture and Tourism.)