Flight Included Gap Tour / 4 Nights Hotel Accommodation / Departing from Istanbul
Important Notes
• The tour duration is 4 Nights and 5 Days including the day of departure and return, with 4 nights of hotel accommodation.
• Our tour includes guiding, transportation, accommodation, and sightseeing as a package and cannot be considered separately. Unused transportation, accommodation, guiding, sightseeing rights, etc. cannot be refunded.
• Child discounts applied in tour packages are valid for one child accompanying two adults. Separate beds may not be provided for children aged 0-6 in hotel accommodation.
• In triple rooms at hotels, our 3rd guest will generally be accommodated in an extra bed.
• The hotels specified in the program are the preferred accommodation facilities of Dgn Travel. Changes may be made to the area and hotels, provided that the same standards are maintained, depending on the occupancy. Hotel names will be communicated 48 hours before the tour departure upon request, based on availability.
• The rooms in the hotels are determined by the hotel. Selection among rooms is not possible.
• Our rest stops may change in terms of location and service standards due to force majeure circumstances such as density, renovations, etc., while maintaining the same standards.
• In case of changes in the program timing (during the day at the sightseeing points or between days) due to weather conditions, road conditions, crowd at visiting places, etc., the guide may change the itinerary at their discretion.
• Dgn Travel is not responsible for places that could not be visited during the tour due to force majeure reasons (weather, road, crowd at visiting places, etc.) or if guests do not adhere to the timings given by our guide during the tour. In such a case, the guest has no right to claim.
• In our flights tours, changes may be made to the regional airports in a way that does not affect the sightseeing points in the tour program. In such a situation, Dgn Travel will inform the guest along with the flight tickets. If there is no deficiency regarding the airport change in the program, the guest does not have any right to claim.
• Dgn Travel is not responsible for delays or disruptions in the program caused by bad weather or delays from the airline in flights tours. In such a condition, the guest has no right to claim.
• Dgn Travel is not responsible for changes made by the airline company regarding the flight times in flights tours. Flight time changes will be communicated to the guest by Dgn Travel.
• In flights tours, our guide can meet guests at the regional airport. At the boarding airport, guests must perform their boarding operations individually. In such a case, Dgn Travel will inform guests one day in advance.
• In both flights and bus tours, guests joining the tour from other cities can participate in the tour together from the airport. In such cases, there may be wait times at the airport due to flight times.
• A gradual pricing system is applied in all our tours. Tour prices may gradually increase as the number of reservations in the package increases and the date approaches. Dgn Travel reserves the right to increase prices. In this case, price stabilization cannot be done without receiving a prepayment.
• Seat numbers cannot be guaranteed at the time of reservation. There is no guarantee for notes entered into the reservation. Special seat selection such as front or back is not available.
• The seat arrangement inside the vehicle is arranged by Dgn Travel Operations considering the order of reservations. In cases of objections to the seat placement, a refund is not possible. All seats in our vehicles are of the same standard.
• Additional tours like night tours included in the tour program may be held depending on the number of participants and the conditions of the available staff. Additional tours to be held on the way will also be realized even if not all guests participate. Guests not participating in the extra tours will be directed by our guide to rest areas or city centers. Guests who do not participate in extra tours have participated in the tour by agreeing to wait at the rest area.
• If an extra tour does not take place for any reason, the guest has no right to claim. Dgn Travel has no responsibility in this case.
• Extra tour prices may vary by period. In such a case, the date on which the guest purchased the tour is not considered, but rather the date on which the tour operates is taken into account. The extra tour price for the period of the tour applies. The guest has accepted this by purchasing the tour.
• Dgn Travel is not responsible for any material damages caused by guests in all services provided by transportation vehicles, hotels, food and beverage areas, and suppliers. Businesses have the right to request compensation for material damages incurred by guests.
• In the absence of one or both parents, minors under 18 considered not legally responsible must carry a consent form with them during travel for participation in the tour.
• Guests participating in the tour are required to carry reports related to health issues, pregnancy conditions, and medications they are continuously using.
• There may be delays due to traffic, accidents, etc., at the designated departure times.
• Information regarding the expected arrival times at the end of the tour is approximate, and Dgn Travel is not responsible for delays that may occur due to force majeure reasons.
• Guests will be dropped off in the opposite direction of the stops we have picked them up from at the end of the tour. Please do not insist on getting off at a different point.
• According to traffic law, all guests present in the vehicle are required to wear seat belts throughout the journey; otherwise, Dgn Travel is not responsible.
• The responsibility of all personal belongings within the vehicle rests with the guests during breaks and similar locations.
• Since the first day's tour will start before checking into the hotel, please prepare the items you need to keep with you separately.
• Due to the intensity of the program during the tour, it may not always be possible to find locations such as ATMs, currency exchange offices, etc., so it is advisable to be prepared.
• Long distances may be covered in the realized programs. Necessary information will be given by the tour guide during the journey.
• Lunches have been organized with economical menus specific to the region. During lunch and dinner, tables are used that are divided into groups depending on the crowd in the area.
• The route for the beginning and end of our tours is determined based on regional density. Guests can find out the finalized route at the beginning and end of the tour if they wish by contacting us 2 days in advance.
• If the travel agency determines that the tour does not reach the required number, the guest will be informed and will have the option to postpone the tour to the next date or cancel it. Alternatively, ticketing can be done to the nearest departure point to enable the guest to participate in the tour. In such a case, the agency is obliged to inform the guest three (3) days in advance by phone call, SMS, or email. The guest has no right to claims in such a situation.
• If a cancellation or change request is made by the guest up to 30 days before the start date of the service without stating a reason, the amount paid will be refunded to the guest. For cancellations and changes made 29 to 15 days before the tour date, 30% of the reservation amount will be deducted; for cancellations and changes made 15-7 days prior, 50% of the reservation amount will be deducted; and for cancellations and changes made 7 days or less before, 100% of the reservation amount will be deducted.
• Guests who purchase the Cancellation Refund and Guarantee Package can cancel the purchased package tour without stating a reason until 72 hours before the start date of the tour. The entire package tour fee paid will be refunded without any deductions after the cancellation. The Cancellation Refund and Guarantee Package does not cover flight tickets.
• Museum Cards and entrance fees for museums are not included in the tour price. All museum entrance fees are to be paid by guests.
CANCELLATION REFUND AND GUARANTEE PACKAGE
The Cancellation Refund and Guarantee Package allows the guest who has purchased a package tour to cancel and change the tour without stating any reason until 72 hours before the start date of the tour. After cancellation, the total price of the package tour paid will be refunded without any deductions, according to the payment method. The Cancellation Refund and Guarantee Package does not cover airline transportation in flight tours. Guests interested in purchasing this package can add it to their reservations at the time of booking (1500 TL).
MANDATORY TRAVEL INSURANCE NO. 1618
Mandatory Travel Insurance No. 1618 covers the agency's bankruptcy or any reason for the package tour service not being provided. It is included in the tour price. It is not health insurance and does not cover treatment expenses. Private health insurance is the guest's personal expense.
OUR TRANSPORTATION VEHICLES
In our tours, transportation is classified according to the number of people as follows. The types of vehicles provided are based on the number of people in each tour. Our vehicles do not have headphones. In vehicles with TV units, we recommend bringing an external charger as charging your phone may reduce its battery life.
Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter
Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux
Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/Cityliner, Man Fortuna/Lions, Setra
GAP TOUR / 4 NIGHTS HOTEL ACCOMMODATION TOUR PROGRAM HAS BEEN ORIGINALLY PREPARED BY DGN TRAVEL. COPYING AND PUBLISHING THE PROGRAM IS PROHIBITED. ALL RIGHTS RESERVED TO DGN TRAVEL.
DGN TRAVEL IS NOT RESPONSIBLE FOR COPIES MADE OF THE TOUR PROGRAM.
OUR TOUR PROGRAMS HAVE BEEN PREPARED IN ACCORDANCE WITH THE CONSUMER LAW NO. 6502. THE LATEST PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS CIRCULAR.
Flight Included Southeast Anatolia Tour / 4 Nights Hotel Accommodation / Departure from Istanbul
• Şanlıurfa Sıra Night Dinner Included 1400₺
• Mount Nemrut Tour 700₺
• Halfeti Boat Tour 400₺
• Hasankeyf Boat Tour 350₺
• Mardin Night Tour 350₺
• Mardin Reyhani Night (Menu without Dinner) 1250₺
• Mardin Reyhani Night (Menu with Dinner) 2500₺
**Extra tour fees may vary depending on the periods. The listed fees are the current fees for the reservation date. Dgn Travel is not responsible for any fee changes that may occur on or before the tour date.
What's Included
Not Included
• Breakfast on the first day as specified in the program
• Dinner on the last day as specified in the program
• Beverages consumed during all meals
• Lunches
• All extra activities specified
• All personal expenses
• Entrance fees for museums and archaeological sites (valid for municipal and private enterprises.)
• Museum Card (valid for museums affiliated with the Ministry of Culture and Tourism.)
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