Important Notes
• The tour duration is 5 nights and 6 days, including the day of departure and return, with 5 nights of hotel accommodation.
• In our tour, guiding, transportation, accommodation, and sightseeing are included as a package and cannot be considered separately. Unused transportation, accommodation, guiding, sightseeing rights, etc. cannot be refunded.
• Child discounts applied in tour packages are valid for one child accompanying two adults only. For children aged 0-6, a separate bed may not be provided in hotel accommodation.
• In hotel accommodations, the 3rd guest in triple rooms is usually accommodated on an extra bed.
• The hotels specified in the program are the priority accommodation facilities of Dgn Travel. Changes may be made in the region and hotels depending on occupancy, provided that hotel standards remain the same. The names of the hotels will be communicated to guests 48 hours before departure, if requested, according to availability.
• The rooms in the hotels are determined by the hotel. Room selection cannot be made.
• Our rest stops may be changed in terms of location and service standards due to reasons such as crowding, renovations, etc., provided they remain the same.
• In the program timing (during the day at visited points or between days), the guide may make changes as necessary due to weather conditions, road conditions, crowding at visited places, etc.
• Dgn Travel is not responsible for places that cannot be visited during the tour due to force majeure (weather, road, crowding at visited places, etc.) or if guests do not adhere to the timing provided by the guide during the tour. In such a case, the guest has no claim rights.
• In our air tours, changes may be made at the regional airports in a way that does not affect the sightseeing points included in the tour program. In such cases, information will be provided to the guest by Dgn Travel along with the flight tickets. If there is no deficiency in the program regarding airport changes, the guest does not have any claim rights.
• Dgn Travel is not responsible for the delays in our air tours caused by adverse weather conditions or delays from the airline. In such cases, the guest has no claim rights.
• Dgn Travel is not responsible for any changes to the departure times made by the airline company in our air tours. Changes in departure times will be communicated to the guest by Malitur.
• A tiered pricing system is implemented in all our tours. As the number of reservations within the package tour increases and the date approaches, the tour prices may increase incrementally. Dgn Travel reserves the right to raise prices. In this case, it is not possible to fix the price without making a down payment.
• Seat numbers cannot be guaranteed or promised during the reservation. There is no guarantee for the notes entered in the reservation. Special seat selections, such as front or back, cannot be made.
• The seating arrangement inside the vehicle is determined by the Dgn Travel Operation based on the order of reservation. Refunds are not possible in case of disputes regarding seat placements. All seats in our vehicles are of the same standard.
• Extra tours, such as night tours included in the tour program, will take place depending on the number of participants and the conditions of the available personnel. Extra tours to be made along the way will be carried out even if not all guests participate. Guests who do not join extra tours will be directed to rest areas or city centers by our guide. Guests who do not participate in extra tours have accepted to join the tour by agreeing to wait at the rest stop.
• If any extra tour does not take place for any reason, the guest has no claim rights. Dgn Travel has no liability in this case.
• The prices of extra tours may vary by periods. In such cases, the extra tour price applicable is considered as of the date of travel, not the date the guest purchased the tour. The price for the extra tour during the travel period will be valid. The guest has accepted this by purchasing the tour.
• Dgn Travel is not responsible for any material damages caused by the guests during services provided by transportation vehicles, hotels, dining areas, and suppliers. Businesses have the right to demand damages caused by guests.
• In cases where minors under the age of 18, who are not considered adults, are not accompanied by one or both of their parents, it is mandatory to carry the consent form required for participation in the tour during travel.
• Guests participating in the tour must carry reports regarding their health problems, pregnancy status, and medications they regularly use with them.
• Delays may occur due to traffic, accidents, etc. at the scheduled times for departure points.
• Information regarding the estimated arrival times at the end of the tour may be affected by force majeure; Dgn Travel is not responsible for such delays.
• Guests will be dropped off at the opposite direction of the stops we picked them up at the end of the tour. Please do not insist on getting off at a different point with the vehicle staff.
• According to traffic law, all guests in the vehicle are required to wear seat belts throughout their journey, and Dgn Travel is not responsible for any situations otherwise.
• Guests are responsible for all personal belongings in the vehicle at rest stops, etc.
• Since the first day's tour will begin before entering the hotel, please prepare your necessary belongings separately.
• Due to the intensity of the program during the tour, it is advisable to be prepared as it may not always be possible to find ATM, currency exchange offices, etc.
• Long distances may be covered during the scheduled programs. Necessary information will be provided by the tour guide in the vehicle.
• Lunches consist of region-specific economical menus. For lunch and dinner, tables are used that are grouped according to the crowding of the area.
• The starting and ending routes of our tours are determined according to the density of the region. Guests can learn the confirmed start and end of the route two days in advance if they wish.
• If the agency does not reach a sufficient number for the tour, it is obliged to inform the guest, and the guest can choose to postpone the tour to the next date or cancel it. Alternatively, ticketing can be arranged to the nearest departure point to facilitate the guest's participation in the tour. In such a case, the agency is obliged to inform the guest through a call, SMS, or email three (3) days in advance. In such a case, the guest has no claim rights.
• In cancellation and modification procedures made by the guest up to 30 days before the start date of the service, the amount paid will be refunded to the guest without providing a reason. In cancellation and modification procedures made 29 to 15 days before the tour date, 0% of the reservation fee will be retained; for cancellations made between 15-7 days, 50% of the reservation fee will be retained; for cancellations made 7 days or less before the tour date, 100% of the reservation fee will be retained.
• Guests who purchase the Cancellation, Refund, and Assurance Package can cancel the purchased package tour without specifying a reason up to 72 hours before the start date of the tour. In the event of cancellation, the total amount of the package tour fee paid will be refunded without any deductions, depending on the payment method. The Cancellation, Refund, and Assurance Package does not cover airline tickets.
CANCELLATION, REFUND AND ASSURANCE PACKAGE
The Cancellation, Refund, and Assurance Package allows the guest to cancel and modify the purchased package tour up to 72 hours before the start date of the tour without providing any reason. After cancellation, the entire amount paid for the package tour will be refunded to the guest without any deductions, based on the payment method. The Cancellation, Refund, and Assurance Package does not cover air travel in package tours. Guests who wish to take this package can add it as an extra to their reservations during the booking process.
MANDATORY TRAVEL INSURANCE NO. 1618
The scope of Mandatory Travel Insurance No. 1618 covers the bankruptcy of the Agency or any reason for not providing package tour services. It is included in the tour price. It is not health insurance and does not cover treatment expenses. Private health insurance is the responsibility of the guest.
OUR TRANSPORTATION VEHICLES
In our tours, transportation is classified according to the number of people as follows. Below are the vehicle types provided according to the number of people in each tour. Our vehicles do not have headsets. In vehicles equipped with TV units, we recommend you carry an external charger as charging your phone can reduce its battery life.
Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter
Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux
Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/ Cityliner, Man Fortuna/Lions, Setra
THE GAP MUNZUR KEMALİYE ARAPGİR TOUR / 5 NIGHT HOTEL ACCOMMODATION TOUR PROGRAM HAS BEEN EXCLUSIVELY PREPARED BY DGN TRAVEL. COPYING AND PUBLISHING OF THE PROGRAM IS PROHIBITED. ALL RIGHTS ARE RESERVED FOR DGN TRAVEL.
DGN TRAVEL IS NOT RESPONSIBLE FOR COPIES OF THE TOUR PROGRAM.
OUR TOUR PROGRAMS ARE PREPARED IN ACCORDANCE WITH THE CONSUMER LAW NO. 6502. THE LAST PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS CIRCULAR.
Day 1
Day 2
Day 3
Day 4
Day 5
Day 6
• Şanlıurfa Night Show 1400₺
• Halfeti Boat Tour 350₺
• Hasankeyf Boat Tour 300₺
• Karanlık Canyon Boat Tour 350₺
• Kemaliye Jeep Safari Tour 600₺
**Extra tour prices may vary depending on the periods. The listed prices are the current prices at the time of reservation. Dgn Travel is not responsible for any price changes that may occur on or before the tour date.
• Breakfast on the first day as specified in the program
• Dinner on the last day as specified in the program
• Beverages taken with all meals
• Lunches
• All extra organizations specified
• All personal expenses
• Entrance fees for Museums and Archaeological Sites (valid for municipal and private enterprises.)
• Museum Card (valid for museums affiliated with the Ministry of Culture and Tourism.)