Important Notes
• The tour duration is 7 Nights 8 Days including the departure and return days, with 5 nights of hotel accommodation. The journey takes 2 nights.
• In our tour, guidance, transportation, accommodation, and site visits are offered as a package and cannot be considered separately. Unused transportation, accommodation, guidance, site visits, etc., cannot be refunded.
• Child discounts applied in tour packages are applicable for one child accompanying two adults. For children aged 0-6, a separate bed may not be provided in hotel accommodations.
• In hotel accommodations, the third guest in triple rooms typically stays in an extra bed.
• The hotels listed in the program are the preferred accommodation facilities of Dgn Travel. Hotel standards may change according to availability in the region and hotels, provided that they remain the same. Hotel names will be communicated 48 hours before departure upon request, subject to availability.
• The rooms in the hotels are determined by the hotel itself. No choice can be made between rooms.
• Our break points may change regarding location and service standards due to force majeure reasons such as crowding or renovations, provided that they remain the same.
• The program timing (the order of visited points during the day or between days) may be altered by the guide if deemed necessary due to weather conditions, road conditions, crowding at the visit points, etc.
• Dgn Travel is not responsible for places listed in the tour program that may not be visited due to force majeure reasons (weather, road, crowding at visit points, etc.) or for guests not adhering to the timings provided by our guide during the tour. In such cases, guests will not have the right to claim.
• In our tours with flights and buses, guests from other cities may join the tour from the airport in a regional gathering manner. In such cases, there may be delays at the airport due to flight times.
• A gradual pricing system is applied in all our tours. As the number of reservations within the package tour increases and the date approaches, the tour prices may gradually rise. Dgn Travel reserves the right to increase prices. In this case, prices cannot be fixed without an advance payment.
• During the reservation, it is not possible to guarantee a specific seat number. There is no guarantee for the notes entered into the reservation. Special seat selection, such as front or back seats, is not permitted.
• The seat arrangement within the vehicle is configured by Dgn Travel Operations based on the order of reservations. In case of objections regarding the seating arrangement, refunds for payments are not possible. All seats in our vehicles are of the same standard.
• Extra tours such as night tours included in the tour program will occur based on the number of participants and the conditions of available staff. Extra tours to be conducted on the road will be carried out even if all guests do not participate. Guests who do not participate in extra tours are directed by our guide to resting areas or city centers. Guests who do not participate in extra tours have accepted to wait at rest areas while attending the tour.
• If an extra tour does not take place for any reason, the guest will not have any claims. Dgn Travel has no responsibility in this case.
• The prices of extra tours may vary by periods. In such cases, the date when the guest purchased the tour is not considered, but the departure date of the tour is taken into account. The extra tour price applicable for the period in which the tour takes place will apply. The guest has accepted this by purchasing the tour.
• Dgn Travel is not responsible for any material damages caused by guests in all services provided by transportation vehicles, hotels, dining areas, and suppliers. Businesses have the right to seek damages caused by guests.
• In cases where children under 18 years (not legally adults) do not participate with one or both parents, a notarized consent form is required to be carried by the individuals during the trip.
• Guests participating in the tour must carry reports regarding health issues, pregnancy status, and medications they are using continuously.
• Delays may occur due to traffic, accidents, etc., during the departure times determined for starting points.
• Information regarding arrival times at the end of the tour is tentative, and Dgn Travel is not responsible for delays that may arise due to force majeure reasons.
• Guests will be dropped off at the opposite direction of the stops taken at the end of the tour. Please do not insist on the vehicle staff to drop you off at a different point.
• According to the traffic law, all guests in the vehicle are required to wear seatbelts throughout the trip, and Dgn Travel is not responsible for any accidents in contrary situations.
• The responsibility for all personal belongings in the vehicle lies with the guest at break locations, etc.
• Since the first day’s trip will start before entering the hotel, please prepare the items you need to bring separately.
• During the tour, due to program density, it may not always be possible to find ATMs, currency exchange offices, etc. Therefore, it is advisable to be prepared.
• Long distances may be covered during the programs to be carried out. Necessary information will be provided by the tour guide during the journey.
• Lunches consist of economical menus specific to the region. During lunch and dinner, tables may be separated into groups depending on regional density.
• The starting and ending routes of our tours are determined according to regional density. Guests can learn the confirmed starting and ending route of the tour, if they wish, 2 days prior by contacting us.
• If the tour does not reach a sufficient number of participants as determined by the agency, the guest will be informed and may choose to postpone the tour to the next date or cancel it. Alternatively, ticketing may be done to the nearest departure point to allow the guest to participate in the tour. In such cases, the agency is obliged to inform the guest by phone, SMS, or email three (3) days in advance. In this situation, guests will not have the right to claim.
• If the guest cancels or changes the service without providing any reason more than 30 days before the start date, the paid amount will be refunded. For cancellations and changes made between 29 and 15 days before the tour date, 30% of the reservation fee will be deducted; for cancellations and changes made between 15-7 days, 50% will be deducted; and for cancellations and changes made 7 days or less before, 100% of the reservation fee will be deducted.
• Guests who purchased the Cancellation Refund and Guarantee Package can cancel the purchased package tour without providing a reason until 72 hours before the tour start date. The full amount paid for the package tour will be refunded without any deductions based on the payment method. The Cancellation Refund and Guarantee Package does not cover flight tickets.
• Museum Cards and entrance fees for museums are not included in the tour price. All museum entrance fees are to be paid by guests.
CANCELLATION REFUND AND GUARANTEE PACKAGE
The Cancellation Refund and Guarantee Package allows the guest to cancel or change the purchased package tour within 72 hours before the start date without the need for any reason. Upon cancellation, the entire amount paid for the package tour will be refunded in full without any deductions, according to the payment method. The Cancellation Refund and Guarantee Package does not cover transportation for tours with flights. For this tour, the Cancellation Refund and Guarantee Package is 1500 TL.
MANDATORY TRAVEL INSURANCE NO. 1618
The scope of Mandatory Travel Insurance No. 1618 covers the agency's bankruptcy or the inability to provide any reason for the package tour service. It is included in the tour price. It is not health insurance and does not cover treatment expenses. Private health insurance costs are the responsibility of the guest.
OUR TRANSPORTATION VEHICLES
In our tours, transportation is classified as follows according to the number of people. The types of vehicles provided will vary according to the number of people for each tour. Our vehicles do not have headphones. In vehicles equipped with TV units, it is recommended to carry an external charger, as charging your phone may reduce your battery life.
Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter
Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux
Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/Cityliner, Man Fortuna/Lions, Setra
CLASSIC GAP TOUR / 5 NIGHT HOTEL ACCOMMODATION TOUR PROGRAM HAS BEEN UNIQUELY PREPARED BY DGN TRAVEL. COPYING AND PUBLISHING THE PROGRAM IS PROHIBITED. ALL RIGHTS ARE RESERVED BY DGN TRAVEL.
DGN TRAVEL CANNOT BE HELD RESPONSIBLE FOR COPIES OF THE TOUR PROGRAM CREATED.
OUR TOUR PROGRAMS ARE PREPARED IN COMPLIANCE WITH LAW NO. 6502 ON CONSUMERS. THE LAST PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS CIRCULAR.
Day 1
Day 2
Day 3
Day 4
Day 5
Day 6
Day 7
Day 8
• Şanlıurfa Sira Night Dinner Included 1800₺
• Mount Nemrut Tour 1000₺ (Within the scope of night museum activities, holders of Müzekart with Turkish citizenship numbers will pay the fee at the ticket office.)
• Halfeti Boat Tour 550₺
• Mardin Night Tour 450₺
• Mardin Reyhani Night (Without Dinner Fixed Menu) 1650₺
• Mardin Reyhani Night (With Dinner Fixed Menu) 3250₺
**Extra tour fees may vary by period. The stated prices are the current prices at the time of reservation. Dgn Travel is not responsible for any price changes that may occur before or on the tour date.
• Breakfast on the first day as specified in the program
• Dinner on the last day as specified in the program
• Beverages consumed during all meals
• Lunches
• All extra activities specified
• All personal expenses
• Entrance fees for museums and archaeological sites (valid for municipal and private enterprises.)
• Museum Card (valid for museums affiliated with the Ministry of Culture and Tourism.)