Important Notes
• The duration of the tour is 6 Nights 7 Days, including the departure and return day, with 4 nights of hotel accommodation. 2 nights are spent traveling.
• In our tour, guiding, transportation, accommodation, and sightseeing are all included in one package and cannot be considered separately. Unused rights such as transportation, accommodation, guiding, sightseeing, etc. cannot be refunded.
• Child discounts applied in tour packages are valid for one child accompanied by two adults. Separate beds may not be provided for children aged 0-6 during hotel accommodation.
• In hotel accommodations, the 3rd guest in triple rooms usually stays in an extra bed.
• The hotels listed in the program are the priority accommodation facilities of Dgn Travel. The hotels and regions may change based on occupancy but will maintain the same standards. Hotel names will be communicated 48 hours before the departure upon request, based on availability.
• The rooms at the hotels are determined by the hotel itself. There is no option to choose between rooms.
• Our rest stops may change in terms of location and service standards due to factors like density, renovations, etc., as long as they remain the same in terms of quality.
• The program schedule may be changed at the discretion of the guide due to weather conditions, road conditions, density at visitation sites, etc.
• Dgn Travel is not responsible for places mentioned in the tour program that cannot be visited due to force majeure (weather, roads, density at visitation sites, etc.) or if guests do not comply with the timings given by our guide during the tour. In such cases, the guest will not have the right to claim.
• For our flights and bus tours, guests joining from other cities may join the tour through regional meet-ups at the airport. In such cases, waiting periods at the airport may occur due to flight times.
• A tiered pricing system is applied in all our tours. As the number of reservations in the package tour increases and the date approaches, tour prices may also increase tier-wise. Dgn Travel reserves the right to raise prices. In this case, prices can’t be fixed without prepayment.
• During the reservation, it is not possible to guarantee specific seat numbers. Remarks made during reservation are not guaranteed. Special seating such as front or back selections is not available.
• The seating arrangement in the vehicle is arranged by Dgn Travel Operations based on the order of reservations. No refunds will be made in case of objections regarding seat placement. All seats in our vehicles are of the same standard.
• Optional tours, such as night tours included in the program, will occur based on the number of participants and the availability of staff. Optional tours along the way will proceed even if not all guests participate. Guests who do not join the optional tours will be directed by our guide to rest areas or city centers. Guests who do not participate in optional tours have joined the tour by agreeing to wait at the rest areas.
• If an optional tour does not take place for any reason, the guest will not have the right to claim. Dgn Travel has no responsibility in this case.
• Prices for optional tours may vary by season. In such cases, the date of departure of the tour, rather than the date the guest purchased the tour, will be taken into account for the optional tour prices. The price of optional tours during the tour period will apply. The guest accepts this condition upon purchasing the tour.
• Dgn Travel is not responsible for any material damages caused by the guest in all services provided by transportation vehicles, hotels, dining areas, and suppliers. Businesses have the right to claim for material damages incurred by guests.
• In cases where minors under the age of 18 are not accompanied by one or both parents, a consent form must be carried during the trip.
• Guests participating in the tour should carry reports regarding any health issues, pregnancy status, or medications they use regularly.
• There may be delays due to traffic, accidents, etc., at the designated departure times.
• Information regarding the arrival times at the end of the tour is estimated, and Dgn Travel is not responsible for any delays that may arise from force majeure.
• Guests will be dropped off at the opposite direction of the stops we picked them up at the end of the tour. Please do not insist on being dropped off at a different location.
• According to traffic laws, all guests in the vehicle are required to wear seatbelts throughout their journey; otherwise, Dgn Travel is not responsible for any incidents.
• The responsibility of all personal belongings in the vehicle lies with the guest during rest stops, etc.
• Since the first day of the trip begins before entering the hotel, please prepare the necessary items separately.
• Due to the intensity of the program during the tour, finding ATMs, currency exchanges, etc., may not always be possible; it is advisable to be prepared.
• Long distances may need to be covered in the programs carried out. Necessary information will be provided by the tour guide while in the vehicle.
• Lunches consist of locally unique economical menus. For lunch and dinner, tables may be divided into groups based on regional density.
• The starting and ending routes of our tours are determined according to regional density. Guests can confirm the finalized starting and ending points of the tour up to 2 days before the tour begins.
• In case the agency does not reach the required number of participants for the tour, they must inform the guest, and the guest may choose to postpone the tour to a later date or cancel it. Alternatively, the guest may be ticketed for the nearest departure point to participate in the tour. In such cases, the agency is obliged to inform the guest three (3) days in advance via a call, sms, or email. In this case, the guest does not have the right to claim.
• For cancellations made by the guest up to 30 days before the start date of the service without citing reasons, the amount paid will be refunded to the guest. For cancellations or changes made between 29 and 15 days before the tour date, 30% of the reservation fee will be deducted; for cancellations made between 15-7 days, 50% of the reservation fee will be deducted; and for cancellations made 7 days or less before, 100% of the reservation fee will be deducted.
• Guests who have purchased the Cancellation, Refund, and Assurance Package can cancel their purchased package tour without providing a reason up to 72 hours prior to the tour start date. The total amount paid for cancellation will be refunded without any deductions, according to the payment method. The Cancellation, Refund, and Assurance Package does not cover flight tickets.
• Museum Pass and entrance fees to museums and sites are not included in the tour price. All museum entrance fees must be paid by the guests.
CANCELLATION, REFUND AND ASSURANCE PACKAGE
The Cancellation, Refund, and Assurance Package allows the guest to cancel and make changes to the purchased package tour without specifying any reason up to 72 hours before the tour start date. After cancellation, the entire tour fee paid will be refunded without any deductions, according to the payment method. The Cancellation, Refund, and Assurance Package does not cover the flight transportation in packaged tours. Guests wishing to purchase this package can add it to their reservations as an extra at the time of booking. (1500 TL)
MANDATORY TRAVEL INSURANCE NO. 1618
The 1618 Mandatory Travel Insurance covers the insolvency of the Agency or any reason preventing the provision of package tour services. It is included in the tour price. It is not health insurance and does not cover treatment expenses. Private health insurance is the responsibility of the guest.
OUR TRANSPORTATION VEHICLES
In our tours, transportation is classified as follows based on the number of participants. The following types of vehicles will be provided based on the number of participants in each tour. Our vehicles do not have headphones. It is recommended to carry an external charger since charging your phone in TV-equipped vehicles may shorten the battery life.
Minibusses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter
Midi Buses (20-32 participants): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux
Buses (33-54 participants): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/Cityliner, Man Fortuna/Lions, Setra
THE GAP TOUR / 4 NIGHTS HOTEL ACCOMMODATION TOUR PROGRAM HAS BEEN PREPARED EXCLUSIVELY BY DGN TRAVEL. COPYING AND PUBLISHING THE PROGRAM IS PROHIBITED. ALL RIGHTS BELONG TO DGN TRAVEL.
DGN TRAVEL CANNOT BE HELD RESPONSIBLE FOR COPIES OF THE TOUR PROGRAM THAT HAVE BEEN CREATED.
OUR TOUR PROGRAMS ARE PREPARED IN ACCORDANCE WITH THE CONSUMER LAW NO. 6502. THE MOST RECENT PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS CIRCULAR.
Day 1
Day 2
Day 3
Day 4
Day 5
Day 6
Day 7
Şanlıurfa Sira Night Dinner Included 1800₺
• Mount Nemrut Tour 1000₺ (As part of Night Museum Activities, holders of Müzekart with Turkish citizenship number will pay the fee at the box office.)
• Halfeti Boat Tour 550₺
• Mardin Night Tour 450₺
• Mardin Reyhani Night (Dinner-less Fixed Menu) 1650₺
• Mardin Reyhani Night (Dinner Included Fixed Menu) 3250₺
**Extra tour fees may vary by season. The specified fees are the current rates at the time of reservation. Dgn Travel is not responsible for price changes that may occur on or before the tour date.
• Breakfast on the first day as specified in the program
• Dinner on the last day as specified in the program
• Beverages consumed during all meals
• Lunches
• All extra activities specified
• All personal expenses
• Entrance fees for museums and archaeological sites (valid for municipal and private enterprises.)
• Museum Card (valid for museums affiliated with the Ministry of Culture and Tourism.)