Important Notes
• The tour duration is 2 nights and 3 days including the day of departure and return, with 2 nights of hotel accommodation. The journey lasts for 1 night.
• In our tour, guiding, transportation, accommodation, and sightseeing are bundled together and cannot be considered separately. Unused transportation, accommodation, guiding, sightseeing rights, etc. cannot be refunded.
• Child discounts applied in tour packages are valid for one child accompanying two adults. Children aged 0-6 may not be provided with separate beds during hotel accommodation.
• In hotel accommodations, the third guest usually stays in an extra bed in triple rooms.
• The hotels indicated in the program are Dgn Travel's preferred accommodation facilities. Depending on the density in the region and hotels, changes can be made as long as hotel standards remain the same. Hotel names will be communicated 48 hours before departure if requested, subject to availability.
• Rooms at the hotels are determined by the hotel. Selections between rooms cannot be made.
• Our rest stops may change in position and service standards in case of density, renovations, etc., but will remain at the same standards.
• In the timing of the program (during the day or between days), in cases such as weather conditions, road conditions, or crowding at visited places, the guide may make changes if deemed necessary.
• Dgn Travel is not responsible for places that may not be visited despite being written in the tour program due to compelling reasons (weather, road, crowding at visited places, etc.) or if guests do not comply with the timing given by the guide during the tour. In such a case, the guest's right to claim does not arise.
• Our tours operate on a gradual pricing system. Tour prices can increase gradually as the number of bookings in the package increases and the date approaches. Dgn Travel reserves the right to increase prices. In this case, prices cannot be fixed without receiving an advance payment.
• During the reservation, we cannot guarantee specific seat numbers. There is no guarantee for notes entered into the reservation. Special seat selection such as front or back is not available.
• The seating arrangement in the vehicle is organized by Dgn Travel Operations based on the booking order. In cases of disputes about seat placement, refunds are not possible. All seats in our vehicles are of the same standard.
• Extra tours such as night tours included in the program occur based on the number of participants and available staff. The extra tours will be conducted even if not all guests participate. Guests not joining extra tours will be directed by our guide to resting areas or city centers. Guests not participating in extra tours acknowledge their participation by agreeing to wait at the rest stop.
• If an extra tour does not take place for any reason, the guest does not have any right to claim. Dgn Travel has no responsibility in this regard.
• Prices for extra tours may vary depending on the season. In such cases, the relevant extra tour price is valid based on the date of departure, not the date the guest purchased the tour. The guest accepts this by purchasing the tour.
• Dgn Travel is not responsible for any material damages caused by the guest in services provided by transportation vehicles, hotels, food and beverage areas, and suppliers. Businesses have the right to claim damages caused by guests.
• In cases where children under the age of 18, who are not considered adults, do not travel with one or both parents, a consent form must be kept with the individuals during the trip.
• Guests participating in the tour are required to carry relevant reports regarding health issues, pregnancy, or medications they use regularly.
• Delays may occur due to traffic, accidents, etc., at the departure times set for points.
• The hours of arrival at the end of the tour are estimations, and Dgn Travel is not responsible for delays arising from compelling reasons.
• After the tour ends, guests will be dropped off at the opposite direction of the stops we collected them from. Please do not insist on getting off at a different point with vehicle personnel.
• According to traffic law, all guests in the vehicle must wear seat belts throughout their journey, and Dgn Travel is not responsible in case of any incidents otherwise.
• All personal belongings in the vehicle are the responsibility of the guest at rest stops and similar places.
• The first day's sightseeing begins before checking into the hotel, so please prepare your necessary belongings separately.
• Since it may not always be possible to find ATMs, exchange offices, etc., during the tour due to program intensity, it is advisable to be prepared.
• The program will involve traveling long distances. The necessary information will be provided by the tour guide in the vehicle.
• Lunches consist of region-specific economical menus. For lunch and dinner, tables separated into groups may be used depending on the crowding of the area.
• The starting and ending route of our tours is determined based on the density in the region. Guests can learn about the confirmed route starting and ending before the tour begins if they wish, up to 2 days in advance.
• If the tour does not reach sufficient numbers, the agency is obligated to inform the guest, allowing the guest to decide whether to postpone the tour to the next date or cancel it. Alternatively, ticketing may be done for the nearest departure point to allow the guest to participate. In such cases, the agency is required to inform the guest three (3) days in advance via phone, SMS, or email. The guest's right to claim does not arise in such a case.
• Guests may cancel and change their bookings without stating a reason up until 30 days before the service start date and will be refunded the amount paid. For cancellations and changes made between 29 to 15 days before the tour date, 30% of the reservation fee will be deducted; for 15-7 days, 50% will be deducted; for 7 days or less, 100% of the reservation fee will be deducted.
• Guests who purchase the Cancellation, Refund and Insurance Package can cancel their purchased package tour without stating a reason until 72 hours before the tour start date. Upon cancellation, the entire fee paid for the package tour will be refunded without any deductions, according to the method of payment. The Cancellation, Refund, and Insurance Package does not cover flight tickets.
• Museum cards and entrance fees for museums are not included in the tour fee. All museum entry fees will be paid by guests.
CANCELLATION, REFUND, AND INSURANCE PACKAGE
The Cancellation, Refund, and Insurance Package allows the guest to cancel or change their purchased package tour without stating any reason up to 72 hours before the tour start date. After cancellation, the entire amount paid for the package tour will be refunded in full, without any deductions, according to the method of payment. The Cancellation, Refund, and Insurance Package does not cover flights for tours including flights. Guests wishing to purchase this package can do so as an addition to their reservations during the booking (1500 TL).
COMPULSORY TRAVEL INSURANCE NO. 1618
Compulsory Travel Insurance No. 1618 covers the agency's bankruptcy or any reason for failure to provide package tour services. It is included in the tour cost. It does not cover health insurance and does not cover treatment expenses. Private health insurance is the guest's own expense.
OUR TRANSPORTATION VEHICLES
In our tours, transportation is classified according to the number of participants as follows. The types of vehicles listed below are provided based on the number of participants in each tour. There are no headphones in our vehicles. In vehicles with TV units, we recommend bringing an external charger as charging your phone can reduce its battery life.
Minibuses (up to 19 persons): Volkswagen Crafter, Mercedes Sprinter
Midibuses (20-32 persons): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux
Buses (33-54 persons): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/Cityliner, Man Fortuna/Lions, Setra
MARMARIS DATCA GOKOVA TOUR / 2 NIGHTS HOTEL ACCOMMODATION TOUR PROGRAM HAS BEEN ORIGINALLY PREPARED BY DGN TRAVEL. COPYING AND PUBLISHING THE PROGRAM IS PROHIBITED. ALL RIGHTS RESERVED TO DGN TRAVEL.
DGN TRAVEL IS NOT RESPONSIBLE FOR COPIES OF THE TOUR PROGRAM CREATED.
OUR TOUR PROGRAMS HAVE BEEN PREPARED IN ACCORDANCE WITH THE CONSUMER LAW NO. 6502. THE LAST PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS CIRCULAR.