Important Notes
• The duration of the tour is 7 nights and 8 days, including the departure and return days, with 5 nights of accommodation. The journey lasts for 2 nights.
• Our tour includes guiding, transportation, accommodation, and local excursions as a package and cannot be considered separately. Unused transportation, accommodation, guiding, local excursions, and similar rights are non-refundable.
• Child discounts applied in the tour packages are valid for one child accompanying two adults. In the case of children aged 0-6, a separate bed may not be provided during hotel accommodation.
• In 3-person hotel accommodations, the 3rd guest is generally accommodated on an extra bed.
• The hotels mentioned in the program are the preferred accommodation facilities of Dgn Travel. The standard of hotels may change based on availability, provided that the same standards are maintained. Hotel names will be communicated 48 hours before departure upon request, subject to availability.
• Rooms at the hotels are determined by the hotel. Room selection is not allowed.
• Our rest stops may change in location and service standards due to force majeure reasons such as density, renovations, etc., provided that they remain the same in terms of quality.
• In the program timing (sequence of places to be visited during the day or between days), the guide may make changes if deemed necessary due to weather conditions, road conditions, crowding at visitor sites, etc.
• Dgn Travel is not responsible for places that could not be visited in the tour program due to force majeure reasons (weather, road, crowding at visitor sites, etc.) or if guests do not comply with the schedule provided by our guide. In such cases, the guest has no claim to rights.
• A tiered pricing system applies in all our tours. Tour prices may increase progressively as the number of reservations within the package increases and the date approaches. Dgn Travel reserves the right to increase prices. In this case, securing prices cannot be done without an advance payment.
• It is not possible to guarantee specific seat numbers during the reservation. There is no guarantee for the notes entered in the reservation. Special seat selections such as front or back are not allowed.
• The seating arrangement in the vehicle is made by Dgn Travel Operations based on the order of reservations. No refunds are possible in case of objections regarding the seat arrangements. All seats in our vehicles are of the same standards.
• Optional tours like night tours in the program are subject to availability based on the number of participants and existing personnel. Optional tours along the way will be carried out even if not all guests participate. Guests not participating in optional tours will be directed by our guide to rest areas or city centers. Guests who do not participate in optional tours are considered to have joined the tour accepting to wait at the rest area.
• If an optional tour does not take place for any reason, the guest has no claim to rights. Dgn Travel has no responsibility in this case.
• The prices of optional tours may change based on periods. In such situations, the guest has accepted that the price valid will be the one applicable at the date of the tour, not the date of purchase. This is accepted by the guest when purchasing the tour.
• Dgn Travel is not responsible for any material damages caused by guests in all services provided by transportation vehicles, hotels, dining areas, and suppliers. Businesses have the right to claim damages caused by guests.
• In cases where children under 18 years old are not accompanied by one or both parents, a notarized consent form must be kept with them during the tour.
• Guests participating in the tour are required to carry reports related to health problems, pregnancy status, and medications they take regularly.
• Delays may occur due to traffic, accidents, etc., at the departure times determined for the meeting points.
• Information regarding arrival times at the end of the tour is approximate, and Dgn Travel is not responsible for any delays due to force majeure reasons.
• Guests will be dropped off at the opposite direction of the stops we picked them up from at the end of the tour. Please do not insist on being dropped off at a different point with the vehicle staff.
• According to traffic regulations, all guests in the vehicle are required to wear seat belts during the journey; otherwise, Dgn Travel is not responsible.
• The responsibility for all personal belongings in the vehicle lies with the guests, including during stops.
• As the first day’s tour will start before checking into the hotel, please prepare the items you need to have with you separately.
• Due to the program's intensity, it may not always be possible to find ATMs, currency exchange offices, etc., during the tour, so it’s advisable to be prepared.
• Long distances may be covered during planned programs. Necessary information will be provided by the tour guide in the vehicle.
• Lunches consist of economical menus specific to the region. Tables are divided into groups based on regional density for lunch and dinner.
• The starting and ending routes of our tours are determined based on region density. Guests can inquire about the finalized starting and ending route 2 days before the tour.
• If the agency does not reach the required number of participants for the tour, the guest will be informed, and according to the guest’s preference, the tour may be postponed to the next date or canceled. Alternatively, ticketing to the nearest departure point can be arranged for the guest to participate in the tour. In such cases, the agency is obliged to inform the guest three (3) days in advance via call, SMS, or email. In such a case, the guest has no claim rights.
• Payments made for cancellations and changes made by the guest without stating a reason up to 30 days before the start date of the service will be refunded to the guest. Cancellations and changes made between 29 to 15 days before the tour date will receive a deduction of 0 on the reservation fee; cancellations and changes made between 15 to 7 days before will receive a deduction of P on the reservation fee; cancellations and changes made 7 days or less before will receive a deduction of 0 on the reservation fee.
• Guests who purchase Cancellation, Refund, and Insurance Package can cancel the purchased package tour without stating a reason until 72 hours before the start date of the tour. Upon cancellation, the entire amount paid for the package tour will be refunded without deduction, according to the payment method. The Cancellation, Refund, and Insurance Package does not cover plane tickets.
• Museum Cards and entrance fees to museums and archaeological sites are not included in the tour price. All museum entrance fees are to be paid by the guests.
CANCELLATION, REFUND AND INSURANCE PACKAGE
The Cancellation, Refund, and Insurance Package allows the guest to cancel or change the package tour they have purchased without stating any reason until 72 hours before the start date of the tour. After cancellation, the entire amount paid for the package tour will be refunded in full without any deductions based on the payment method. The Cancellation, Refund, and Insurance Package does not cover airline transportation for tours with flights. Guests wishing to purchase this package can add it to their reservations during the booking.
MANDATORY TRAVEL INSURANCE NO. 1618
The coverage of Mandatory Travel Insurance No. 1618 includes the bankruptcy of the agency or the non-fulfillment of the package tour services for any reason. It is included in the tour price. It is not health insurance and does not cover treatment costs. Private health insurance is the guest's own expense.
OUR TRANSPORTATION VEHICLES
Our transportations are classified according to the number of people as follows. The types of vehicles mentioned below are based on the number of people per tour. Our vehicles do not come with headphones. In vehicles with TVs, we recommend bringing an external charger as charging your phone may reduce the battery life.
Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter
Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux
Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/Cityliner, Man Fortuna/Lions, Setra
GAP MUNZUR KEMALİYE ARAPGİR TOUR / 5 NIGHTS HOTEL ACCOMMODATION TOUR PROGRAM HAS BEEN ORIGINALLY PREPARED BY DGN TRAVEL. COPYING AND PUBLISHING OF THE PROGRAM IS PROHIBITED. ALL RIGHTS ARE RESERVED FOR DGN TRAVEL.
DGN TRAVEL IS NOT RESPONSIBLE FOR COPIES OF THE TOUR PROGRAM CREATED.
OUR TOUR PROGRAMS HAVE BEEN PREPARED IN ACCORDANCE WITH THE CONSUMER LAW NO. 6502. THE LATEST PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS CIRCULAR.
Day 1
Day 2
Day 3
Day 4
Day 5
Day 6
Day 7
Day 8
• Breakfast on the first day as specified in the program
• Dinner on the last day as specified in the program
• Beverages taken with all meals
• Lunches
• All extra organizations specified
• All personal expenses
• Entrance fees for Museums and Archaeological Sites (valid for municipal and private enterprises.)
• Museum Card (valid for museums affiliated with the Ministry of Culture and Tourism.)