Important Notes
• The tour duration is 2 Nights 3 Days, including the day of departure and return, with one night of hotel accommodation. One night is spent traveling.
• In our tour, guidance, transportation, accommodation, and excursions are packaged together and cannot be considered separately. Unused transportation, accommodation, guiding, excursions, etc., rights cannot be refunded.
• Child discounts applied in tour packages are for one child accompanying two adults. For children aged 0-6, a separate bed may not be provided in hotel accommodation.
• In hotel accommodations, the 3rd guest in triple rooms usually accommodates in an extra bed.
• The hotels specified in the program are Dgn Travel's priority accommodation facilities. Depending on the region and hotel occupancy, changes may be made to the hotels while maintaining the same standards. The names of the hotels will be communicated upon request 48 hours prior to the tour departure, depending on availability.
• The rooms at the hotels are determined by the hotel. Choices between rooms are not allowed.
• Our rest stops may change in location and service standards due to conditions such as crowding or renovation, while maintaining the same standards.
• In the program's timing (the order of places to be visited during the day or between days), if the guide deems necessary, changes may be made due to factors like weather conditions, road conditions, density at visiting places, etc.
• Dgn Travel is not responsible for places that cannot be visited during the tour due to compelling reasons (weather, road, density at visiting places, etc.) or if guests do not comply with the schedules provided by our guide. In this case, passengers have no claim for rights.
• Our tours apply a tiered pricing system. As the number of reservations in the package tour increases and the date approaches, tour prices may gradually increase. Dgn Travel reserves the right to raise prices. In this case, prices cannot be fixed without advance payment.
• During the reservation, seat numbers cannot be guaranteed. There is no guarantee for notes entered during the reservation. Special seat selections such as front or back are not made.
• The seating arrangement inside the vehicle is adjusted by the Dgn Travel Operation based on the reservation order. In the case of objections regarding seat placement, refunds are not possible. All seats in our vehicles are of the same standard.
• Optional tours, such as night tours included in the tour program, depend on the number of participants and the conditions of available staff. The additional tours on the way will be carried out even if not all guests participate. Guests not participating in optional tours will be directed by our guide to rest areas or city centers. Guests who do not participate in optional tours have accepted to participate in the tour by agreeing to wait at the rest stop.
• If an optional tour does not occur for any reason, the guest has no claim for rights. Dgn Travel bears no responsibility in this case.
• Optional tour prices may vary depending on the periods. In such a case, the date on which the guest purchased the tour is not considered; the date of the tour is taken into account. The optional tour prices valid in the period of the tour apply. The guest has accepted this by purchasing the tour.
• Dgn Travel is not responsible for any material damages caused by guests in the services provided by transportation vehicles, hotels, dining areas, and suppliers. Businesses have the right to request compensation for material damages caused by guests.
• For children under 18 who are not considered legal adults, a consent letter from one or both parents must be kept with them during the tour if they are not accompanied by them.
• Guests participating in the tour are required to carry reports regarding health issues, pregnancy status, and medications they continuously use.
• Delays may occur due to traffic, accidents, etc. at the determined departure times.
• Arrival times at the end of the tour are approximate, and Dgn Travel is not responsible for delays caused by compelling reasons.
• Our guests will be dropped off at the opposite direction of the stops where we picked them up at the end of the tour. Please do not insist on being dropped off at a different location.
• According to traffic law, all passengers in the vehicle are required to wear seat belts during their travels; otherwise, Dgn Travel is not responsible.
• The responsibility for all personal belongings in the vehicle belongs to the passenger, including at rest stops.
• Since the first day's excursion will start before checking into the hotel, please prepare the items you need to keep separately.
• Due to the program's intensity during the tour, it may not always be possible to find ATMs, currency exchange offices, etc., so it's advisable to be prepared.
• Long distances may be covered during the program. Necessary information will be provided by the tour guide during the ride.
• Lunch will consist of economically prepared menus specific to the region. During lunch and dinner, tables will be divided into groups based on regional density.
• The starting and ending route of our tours is determined based on regional density. Before our tour begins, guests can contact us to confirm the confirmed starting and ending routes two days prior, if they wish.
• In the event that the tour does not reach a sufficient number of participants, the agency is obliged to inform the guest three (3) days in advance and may decide to postpone the tour to the next date or cancel it. Alternatively, a ticket may be arranged for the nearest departure point to allow the guest to participate in the tour. In such cases, the guest has no claim for rights.
• In cancellation and modification transactions made by the guest up to 30 days before the service's start date, the amount paid will be returned to the guest without deduction. Cancellations and modifications made between 29 and 15 days before the tour date will not receive a refund of the reservation amount; 15-7 days will incur a deduction of P of the reservation amount; cancellations and changes made in 7 days or less will incur a deduction of 0 of the reservation amount.
• Guests who purchase the Cancellation Refund and Warranty Package can cancel their purchased package tour without stating a reason until 72 hours before the start date. The full amount of the package tour paid will be refunded without any deductions after the cancellation. The Cancellation Refund and Warranty Package does not cover airplane tickets.
• Museum Cards and entrance fees to archaeological sites are not included in the tour price. All museum entries are to be paid by the guests.
CANCELLATION REFUND AND WARRANTY PACKAGE
The Cancellation Refund and Warranty Package allows the guest to cancel and modify their purchased package tour without stating any reason until 72 hours before the start date. After cancellation, the entire amount paid for the package tour will be refunded without deduction, according to the payment method. This package for our tour costs 1500 TL.
MANDATORY TRAVEL INSURANCE NO. 1618
Mandatory Travel Insurance No. 1618 covers the agency's bankruptcy or the failure to provide the package tour service for any reason. It is included in the tour price. It is not health insurance and does not cover treatment expenses. Private health insurance is an expense of the guest.
OUR TRANSPORTATION VEHICLES
Our transportation for the tours is classified according to the number of participants as follows. Depending on the number of participants on each tour, the following types of vehicles are provided. Our vehicles do not have headsets. In vehicles equipped with TV units, it is recommended to use an external charger for your phone, as charging may reduce your phone's battery life.
Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter
Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux
Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/ Cityliner, Man Fortuna/Lions, Setra
ADANA ORANGE BLOSSOM FESTIVAL TOUR / 1 NIGHT HOTEL ACCOMMODATION TOUR PROGRAM HAS BEEN PREPARED EXCLUSIVELY BY DGN TRAVEL. COPYING AND PUBLISHING OF THE PROGRAM IS PROHIBITED. ALL RIGHTS RESERVED TO DGN TRAVEL. (01.01.2021) DGN TRAVEL IS NOT RESPONSIBLE FOR COPIES OF THE TOUR PROGRAM CREATED.
OUR TOUR PROGRAMS HAVE BEEN PREPARED IN COMPLIANCE WITH THE CONSUMER LAW NO. 6502. THE LAST PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS CIRCULAR.
Day 1
Day 2
Day 3
• Breakfast on the first day as specified in the program
• Dinner on the last day as specified in the program
• Lunches
• Beverages served with all meals
• All extra organizations specified
• All personal expenses
• Entrance fees for museums and sites (valid for municipal and private enterprises.)
• Museum Card (valid for museums affiliated with the Ministry of Culture and Tourism.)