Important Notes
- To be able to shop and spend in all countries included in the tour, it is sufficient to have Euros. In areas where local currency is used, the Guide will assist with currency exchange.
- Comfortable walking shoes or sports shoes should be preferred during the trip. It is advisable to bring a cardigan or similar clothing for the evening.
- Our tours implement a rotation system (seat change) in daily seating arrangements, and fixed or front seat guarantees are not provided. Seat changes are organized by the vehicle guide.
- To bring items (alcohol - cigarettes, etc.) into Turkey from abroad, a minimum of 3 days of accommodation is required.
- Free shop shopping limit when entering Turkey from abroad: Cigarettes: 3 cartons, Alcoholic Beverages: 1 liter of alcoholic drinks (excluding those containing more than 22% alcohol, wine, and champagne), Alcoholic Beverages: 2 liters of alcoholic drinks (including those containing less than 22% alcohol, wine, and champagne), Perfume: 600 ml, Makeup or Skin Care Products: 5 items, Chocolate and Candies: 2 kg, Coffee: 1 kg, Tea: 1 kg.
- During the tour, guides can make changes to the program flow, provided they show all places specified in the program depending on weather and travel conditions.
- Our tour program is organized with a minimum participation condition of 25 people. If sufficient participation is not achieved, the final cancellation notification date is 20 days before the tour departure. Tours canceled due to insufficient participation will be notified by Viyatravel.
- In cases where category information is provided without specifying names in the tour program and/or options are available for the same destination, hotels will be notified by Viyatravel 2 days before the tour departure.
- During periods such as fairs, conferences, concerts, events, sports tournaments, etc., hotels may be used at distances greater than the specified kilometers.
- Triple rooms may be provided depending on hotel availability, and in such rooms, the bed allocated for the 3rd person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Since extra beds are either folding or coach beds, tour participants acknowledge that they accept potential crowding and bed type issues in rooms for the 3rd person and/or child reservations. Child discounts apply for one child meeting the age group, staying with two adults.
- Breakfasts included in the tour program are served in accordance with the breakfast culture of the country being visited and generally consist of a limited menu referred to as continental breakfast, which includes butter, jam, bread, and tea or coffee, and may be served in a separate hall designated for groups.
- Panoramic city tours included in the tour package are organized for the general introduction of cities and are conducted as panoramic tours from inside the vehicle with a guided narration, excluding entrance to museums and historical sites, lasting a maximum of 2-3 hours. Panoramic tours, like other tours specified in the program, may not take place if local authorities do not allow access on the relevant days and times, or if the tour is made impossible due to closed roads or weather conditions. Some tours may be conducted via public transport or on foot where road closures or vehicle entry restrictions apply.
- The waiting times at border gates crossed by road during travel may exceed standards, and Viyatravel cannot be held responsible for any adverse circumstances arising from these waiting times.
- Extra tours are organized by local Viyatravel with a minimum participation condition of 20 people. If sufficient numbers are not met, the tours may not take place or the prices, content, and vehicles used for the extra trips may vary based on the number of participants. Additionally, the days and times of the tours may be changed by the guide depending on the opening/closing status of museums and historical sites or weather conditions.
- Extra tours are optional and not mandatory. Passengers who do not wish to participate in extra tours organized during the tour are deemed to have accepted to wait at a suitable rest area along the route. These passengers will be dropped off at the rest area before the extra tour starts and will be picked up from the same location after the tour is completed.
- For individuals participating in tours that include flights, check-in and boarding procedures are personal responsibilities and must be performed by the guest at the relevant airline counters at the airports before the flight or online on the airline's websites.
- For guests who are not present at the specified airport at the times notified by Viyatravel for tour participation, who do not complete check-in and boarding in time, or who do complete check-in and boarding in time but do not board the plane, Viyatravel is not responsible for their inability to take the flight. Those who miss the flight are responsible for all expenses related to the new round-trip plane tickets and transfers in the destination area required for their participation in the tour.
- Viyatravel acts as an intermediary between the airline and the passenger and is subject to the Hague Protocol of 28.09.1955. Delays may occur in scheduled and charter flights, or flight times may change before the existing trip. Viyatravel is obliged to notify these changes as soon as possible. The passenger accepts the risk of time changes when purchasing the trip. Children aged 0-2 do not pay airport taxes and fees.
- Vehicles used in our tours are classified according to the number of passengers as follows. The types of vehicles used in each of our tours are determined based on the number of participants listed below.
Buses: (Used for 25 - 46 Persons) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner *Temsa Safir/Maraton *Man Fortuna
Midibuses: (Used for 17 - 24 Persons) *Isuzu Turkuaz, *Otokar Mega
Minibuses: (Used for up to 16 Persons) *Vw Volt, *Mercedes Sprinter
- All guests are deemed to have accepted the above-mentioned items upon the sale of the tour.
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