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"Visa-Free South America Brazil & Argentina & Uruguay & Chile Tour with Turkish Airlines for 10 Nights 12 Days"
GENERAL TERMS
1- The General Terms are an integral part of the tour program and cannot be considered independently of the tour program.
2- If sufficient participation for the trip is not achieved, Wtatil may cancel the tour up to 21 days before the departure date. In such a case, the cancellation information will be communicated to the guest. The full amount of the tour fee will be refunded to the guest. For additional services purchased outside the tour, domestic flight connections purchased from Wtatil will also be refunded to the guest. If a visa service has been used and a visa application has been made on behalf of the guest using travel health insurance, these services cannot be refunded as they have been utilized. If a visa application has not been made, the visa and travel health insurance will be canceled, and a refund will be made. If the guest has purchased the domestic flight connection from a different service provider independent of Wtatil, they cannot demand any refund from Wtatil in the event that the trip is canceled by Wtatil. The guest accepts in advance any material and moral losses due to the cancellation of the tour upon purchasing the tour, and Wtatil cannot be held responsible.
3- In case of insufficient participation for the trip, Wtatil retains the right not to cancel the tour as a gesture of goodwill. In this case, since the tour will be provided individually for the guest, the included guiding service will only cover airport transfers for the international outbound and return journey.
Cancellation and Change
4- Our guests have the right to cancel without penalty by notifying Wtatil in writing up to 30 days before the tour departure date, except for air tickets for which payment has been made and/or a commitment has been made to the airline. If there are less than 31 days remaining until the beginning of the trip, the guest can cancel by paying a penalty of 50% of the remaining tour fee, and if there are 15 days or less, they can cancel by paying the full tour fee as a penalty. In case of cancellation requests, the refund conditions for additional services such as domestic flight connections, visa services, and travel health insurance may vary depending on the time of the cancellation request; therefore, it is necessary to inquire about refunds in advance. Wtatil cannot make any commitments regarding the cancellation refunds for additional services.
Guiding Services and Extra Tours
5- The days and times of the tours specified in the program may be changed by the guide according to the opening/closing status of museums and archaeological sites visited and weather conditions. Different guides may accompany our guests during the tours.
6- The panoramic city tours included in the tour package are organized for the general introduction of the cities and are made in a panoramic manner with the guidance of the vehicle without including museum or archaeological site entrances, lasting a maximum of 2-3 hours. Panoramic tours, along with other tours specified in the program, are not the responsibility of Wtatil in case they cannot be performed due to local authorities not allowing visits on the designated days or routes being closed due to any event, or if the tour becomes impossible due to weather conditions. Some tours may be conducted using public transport or on foot where vehicle access is not allowed or where roads are closed.
7- Our guide, while adhering to the content of our tours, may change the days of city tours and/or additional tours based on the number of participants and the closure status of the museum or archaeological site. This also applies to any changes that may occur in flight times.
8- Points to consider for tours conducted by speedboats; heavy meals should not be consumed immediately before boarding, and excessive amounts of water should not be drunk. Guests with stomach, back, neck issues, or pregnant guests should inform their guides about their conditions.
9- If the services included in the prices such as tour or meal services are not utilized, there will be no refund.
About Flights
10- Wtatil is an intermediary between the airline and the passenger, and in case of any disputes, the relevant provisions of Turkish legislation, along with the Hague Protocol and the Warsaw Convention will be applied.
11- Delays or changes in flight times may occur on scheduled and special flights. Wtatil is obliged to notify these changes as soon as possible. The passenger has accepted the risk of changes/cancellations to the flight times when purchasing the trip.
12- Children aged 0-2 only pay the airport tax fee.
13- According to airline rules, if the outbound flight of purchased round-trip tickets is not used, the return flight will be canceled by the airline.
14- The check-in and boarding procedures for those participating in tours with flights are personal responsibilities, and these procedures must be carried out by the guest at the airports before the flight, at the relevant airline counters, or online on the airline's websites.
15- Last-minute delays and gate changes in flights are announced audibly at the airports and displayed on the information panels in the area. This information should be monitored directly by the guests.
16- Wtatil is not responsible for passengers who are not present at the designated airport at the times specified by the airlines for participation in the tour, do not carry out check-in and boarding procedures on time, or perform the check-in and boarding procedures and do not board the plane. Guests who miss the flight are responsible for all expenses related to obtaining new round-trip flight tickets necessary for participating in the tour and transfers in the destination area, etc.
17- The general luggage limit for outbound flights from Turkey is 20 kg. This weight may vary depending on the airline and the destination country. If there are domestic flights in the destination country, this luggage weight may drop to 15 kg for those domestic flights. Excess baggage weight/price rules are determined by the airlines and are not the responsibility of Wtatil.
18- For guests wishing to upgrade their tickets with miles (to business or first class); upgrade transactions can be performed depending on the availability of the airline after the tickets are issued (please check with the airline to which you have a membership). No mileage guarantees are provided for each flight. Check whether the tickets of the program are eligible for upgrade.
19- In some airlines, food and drink and online check-in services may be subject to extra charges.
Other Matters
20- Wtatil will not accept any responsibility for any changes or cancellations made directly by the guest in communication with the hotel. In this case, the cancellation conditions of Wtatil will be applicable.
21- If the hotel's name is not specified in the tour program, but only category information is given and/or options are presented for the same destination, the hotel name will be communicated to the guest by Wtatil 48 hours before the travel date.
22- During special periods such as fairs, congresses, concerts, events, sports tournaments, etc., the hotels may be used further than the specified locations or kilometers. In this case, Wtatil will inform the guest 15 days before the departure date.
23- At the time of registration for the purchased tour; the guest’s name as stated in the passport, date of birth, and passport number must be entered/declared correctly in the system. Flight tickets are issued based on this information. The penalties for any cancellation or changes to flight tickets due to incorrect information will be charged to the guests.
24- To use your mobile phones abroad, please check with the company to which your line belongs before leaving Turkey if your phone is activated for international use.
25- The hotel check-in time for accommodation is 15:00, and check-out time is 12:00.
26- Requests related to the room (high floor, close to general areas, smoking/non-smoking, bed type) are reported to the hotel by Wtatil. Care will be taken for the reserved rooms to align with the guest's preferences according to the hotel's availability. However, the fulfillment of these requests depends on availability at the time of check-in, and Wtatil cannot guarantee them.
27- The breakfast offered at hotels may differ from the rich breakfast traditionally served in Turkish cuisine. It is generally presented as continental breakfast consisting of limited options such as butter, jam, bread, tea, or coffee and may be served in a separate hall designated for the group.
28- In some cases, a double bed may replace a twin-bedded room. Most European hotels offer twin-bedded rooms that can be combined if necessary.
29- The child and extra bed policy may vary depending on each hotel and room type.
30- Any extra bed and baby cot will be provided upon request and according to the hotel's availability and must be approved by the hotel.
31- The capacity for an additional bed or baby cot in the room is a maximum of 1.
32- In triple rooms, an extra bed application exists, and the bed allocated for the 3rd person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Extra beds consist of bed types called pull-out beds and coach beds. Our guests accept that they have declared their acceptance of the crowding and type of bed that may occur due to the extra beds added to standard rooms in reservations for triple rooms and/or those with children.
33- If the number of children and their ages to be accommodated with adults in hotel reservations are reported incorrectly by our guests, the respective hotels may charge an additional fee. In this case, the responsibility lies with the guest who made the incorrect declaration. The hotel may request identification for age verification of children.
34- In reservations with 2 adults + 1 child, there may not be a separate bed for the child. Child prices are valid only if the child is accommodated alongside two adults. Child discounts apply to the age group of "one child" accompanying two adults.
35- Exchange rates during the day are reflected in the TL prices. The current exchange rates at the time of payment apply. Any extra requests and additional services (minibar, ironing, etc.) you will receive at the hotel may be subject to an extra charge. These expenses are not included in the charges at the time of purchase and will be paid directly to the hotel during your stay.
36- Some countries have different practices regarding city, tourism or local level taxes. Any such city, tourism or other taxes currently in effect will be collected from the guest by the hotel during check-in or check-out.
37- The distances provided in the programs are map-based. Travel times may extend due to traffic, weather conditions, geographical location of the visited country, road works, and other conditions.
38- Wtatil may change the order of cities in the program or the main airline to be flown as deemed necessary without deviating from the content of the program in case of mandatory situations.
39- Personal belongings, bags, suitcases, passports/identities of the participants in the tour are under their own responsibility, and Wtatil is not responsible for items left behind/lost/stolen. In cases where forgotten items are found, the costs incurred in delivering them to the country and/or individual will be the responsibility of the item owner.
40- Participants in the tour are required to carry their travel health insurance policies and any medications and reports related to health issues with them.
41- For any possible extra expenses, the hotel may request a deposit fee, which is established by official institutions, in the form of a photo ID/passport and credit card or cash at check-in. The refund of the requested deposit at check-out is a transaction between the hotel and the guest, and Wtatil has no intervention.
Visa and Passport
42- Visa regulations apply for Turkish citizens.
43- Guests' passports must be valid for at least 6 months after the travel end date.
44- In order for an entry-exit stamp to be stamped on your passport at customs crossings/border gates, there must be at least 2 blank pages in your passport.
45- Being exempt from a visa for the countries included in this tour does not mean that entry/exit to/from the country is guaranteed, the border police have the authority not to allow you to enter/exit the country, and Wtatil is not responsible for this situation; the responsibility lies with the passenger.
46- Guests who are not Turkish citizens or who have dual citizenship and will participate in the tour using the passport of another country must personally inquire about the visa procedures applied by the country they will be traveling to concerning the passport they will use; otherwise, Wtatil will not be responsible for any consequences that arise.
47- In order to avoid issues with customs officers at the borders of the visited country due to torn, worn, wet, or similarly damaged passports, it is necessary to renew the passports. Otherwise, the responsibility lies with the passenger.
48- Guests under the age of 18 traveling alone or with only one parent are likely to be asked by police officers at the border for a document showing the mutual consent of both parents; therefore, it is advisable for guests under the age of 18 and their parents to pay attention to this matter.
What's Included
INCLUDED SERVICES IN THE PRICE;
• DIRECT ECONOMY CLASS FLIGHTS WITH TURKISH AIRLINES BETWEEN ISTANBUL – SAO PAULO / BUENOS AIRES- ISTANBUL AND A 23 KG FREE LUGGAGE ALLOWANCE.
• ECONOMY CLASS PLANE TICKETS FOR FLIGHTS WITH LOCAL AIRLINES BETWEEN SAO PAULO-IGUASU / IGUASU-RIO DE JANEIRO / RIO DE JANEIRO-SANTIAGO
• ACCOMMODATION WITH BREAKFAST IN 4*, 3* AND BOUTIQUE HOTELS FOR A TOTAL OF 10 NIGHTS: SAO PAULO (1 NIGHT) RIO DE JANEIRO (3 NIGHTS) IGUASU (1 NIGHT) SANTIAGO (2 NIGHTS) BUENOS AIRES (3 NIGHTS)
• TRANSFERS FROM AIRPORT-HOTEL-AIRPORT WITH PRIVATE VEHICLES – CITY TOURS IN THE REGION
• INTERCITY TRANSFERS.
• MEALS SPECIFIED IN THE PROGRAM (LUNCH x 4)
• A DAY TRIP TO URUGUAY AND ROUND-TRIP FERRY TICKETS
• TANGO SHOW IN BUENOS AIRES
• VISIT TO VINEYARDS AND WINE TASTING IN VINA DEL MAR, CHILE
• ALL ENTRY TICKETS TO SITES, MUSEUMS
• TURKISH GUIDING SERVICE AND LOCAL GUIDING SERVICES IN THE REGION
• MANDATORY INSURANCE
Not Included
SERVICES NOT INCLUDED IN THE PRICE:
• PERSONAL EXPENSES
• INTERNATIONAL EXIT FEE
• LUNCH AND DINNER NOT EXPLICITLY STATED IN THE PROGRAM AND MEALS CONSUMED
• ALCOHOLIC AND NON-ALCOHOLIC BEVERAGES.
• ALL LOCAL SERVICE TYPES (FOR ALL LOCAL GUIDES, BUS DRIVERS, WAITERS, PORTERS). A TOTAL OF 140 USD PER PERSON WILL BE COLLECTED ON SITE. IT WILL BE GIVEN TO YOUR TOUR GUIDE.
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