• The duration of the tour is 2 Nights 3 Days including the day of movement and return and includes 2 nights of hotel accommodation. • In our tour, guidance, transportation, accommodation and sightseeing are bundled together and cannot be considered separately. Unused transportation, accommodation, guidance, sightseeing rights, etc. cannot be refunded. • Child discounts applied in tour packages are valid for one child only when accompanied by two adults. There may not be a separate bed provided for children aged 0-6 in hotel accommodation. • In hotel accommodations, the 3rd guest in triple rooms usually accommodates on an extra bed. • The hotels indicated in the program are the priority accommodation facilities of Dgn Travel. Hotel standards can be changed as long as the standards remain the same, depending on the density of the area and hotels. Hotel names can be provided 48 hours before departure upon request, according to availability. • The rooms in the hotels are determined by the hotel. Selections between rooms cannot be made. • Our rest stops may change in terms of location and service standards due to extraordinary circumstances such as density or renovations, provided they remain the same. • In the program schedule (in the order of points visited during the day or between days), if weather conditions, road conditions, congestion at visiting sites, etc. necessitate it, the guide may make changes if deemed necessary. • Dgn Travel is not responsible for places that are not visited during the tour program due to extraordinary circumstances (weather, road, congestion at visiting sites, etc.) or if guests fail to comply with the timing given by our guide during the tour. In such cases, guests have no claim rights. • In our flights, changes may be made to regional airports in a way that does not affect the sightseeing points in the tour program. In such a case, information will be provided to the guest along with the plane tickets by Dgn Travel. If there is no deficiency in the program regarding the airport change, no claim rights will arise for the guest. • Dgn Travel is not responsible for disruptions in the program due to weather conditions or delays caused by the airline in our flights. In such a case, no claim rights will arise for the guest. • Dgn Travel is not responsible for changes made by the airline regarding flight times in our flights. Flight time changes will be communicated to the guest by Dgn Travel. • In our flights, our guide may meet guests at the regional airport. For boarding at the airport, guests need to conduct their boarding procedures individually. In such a case, Dgn Travel will inform guests one day in advance. • In both our flight and bus tours, guests participating from other cities can join the tour from the airport in a regional gathering manner. In such instances, waiting at the airport may occur due to flight times. • A tiered pricing system is applied in all our tours. As the reservation numbers within the package increase and the date approaches, tour prices may increase incrementally. Dgn Travel reserves the right to increase prices. A price fixation cannot be made without receiving a preliminary payment in such a situation. • Seat numbers cannot be promised or guaranteed at the time of reservation. There is no guarantee for the notes entered in the reservation. Special seat selections such as front or back cannot be made. • The seat arrangement in the vehicle is organized by the Dgn Travel Operation based on the order of reservation. Refunds are not possible in case of objections regarding seat placements. All seats in our vehicles are of the same standard. • Optional tours, such as night tours mentioned in the tour program, depend on the number of participants and the available personnel conditions. Optional tours to be held on the road will still be conducted even if not all guests participate. Guests who do not participate in optional tours will be directed by our guide to rest areas or city centers. Guests who do not participate in optional tours have joined the tour agreeing to wait at the rest area. • Should any optional tour not take place for any reason, the guest has no claim rights. Dgn Travel holds no responsibility in this case. • Optional tour prices may vary depending on the periods. In such a case, the price of the optional tour valid at the time of the tour will apply, regardless of the date the guest purchased the tour. The guest accepts this upon purchasing the tour. • Dgn Travel is not responsible for any material damages that may arise from services provided by transportation, hotels, dining areas, and suppliers caused by the guests. Businesses have the right to request damages caused by the guests. • In cases where children under 18 years old, who are not considered of legal age, are not accompanied by one or both parents, a consent letter must be carried during the trip. • Participants in the tour must have with them reports regarding health issues, pregnancy situations, and medications they are continuously using. • Delays may occur due to traffic, accidents, etc., at the designated departure times. • Information about arrival times at the end of the tour is estimated, and Dgn Travel is not responsible for delays due to extraordinary circumstances. • Guests will be dropped off at the opposite direction of the stops taken at the end of the tour. Please do not insist on getting off at a different location. • According to traffic laws, all guests in the vehicle are required to wear seat belts during their travels; otherwise, Dgn Travel is not responsible. • All personal belongings in the vehicle are the responsibility of the guest during rest stops, etc. • Since the first day's tour will begin before checking into the hotel, please prepare your necessary items separately. • Due to the program's intensity, finding ATMs, currency exchange offices, etc. may not always be possible, so it is advisable to be prepared. • The program may involve traveling long distances. Necessary information will be conveyed by the tour guide in the vehicle. • Lunch options are created with economical menus specific to the region. During lunch and dinner, tables separated into groups may be used depending on the area's density. • The starting and ending routes of our tours are determined according to regional density. Guests can learn about the confirmed start and end of the route two days in advance if they wish. • In cases where the agency determines that the tour has not reached sufficient numbers, guests will be informed, and according to their preference, the tour can be postponed to the next date or canceled. Alternatively, tickets will be issued to the nearest departure point to allow guest participation in the tour. In such cases, the agency is obliged to inform the guest three (3) days in advance via call, SMS, or email. The guest has no claim rights in such cases. • Guests may cancel and change their requests without reason up to 30 days before the start date of the service, and the amount paid will be refunded. Cancellations and changes made between 29 to 15 days before the tour date will incur a deduction of 0% of the reservation amount; cancellations and changes made between 15 to 7 days before will incur a deduction of 50% of the reservation amount; cancellations and changes made 7 days or less before will incur a deduction of 100% of the reservation amount. • Guests who purchase the Cancellation, Refund, and Protection Package can cancel the purchased package tour without specifying a reason up to 72 hours before the start date of the tour. In this case, the entire amount paid will be refunded without any deductions, according to the payment method. The Cancellation, Refund, and Protection Package does not cover flight tickets. Guests wishing to purchase this package can add it to their reservations during the booking process. • Museum Cards and entrance fees for ruins are not included in the tour price. All museum entrance fees are to be paid by guests. **CANCELLATION, REFUND AND PROTECTION PACKAGE** The Cancellation, Refund, and Protection Package allows guests to cancel and change their purchased package tour without providing any reason up to 72 hours before the start date of the tour. Following the cancellation, the entire amount paid for the package tour will be refunded without any deductions based on the payment method. The Cancellation, Refund, and Protection Package does not cover flights in tours. Guests wishing to purchase this package can add it when making a reservation. **COMPULSORY TRAVEL INSURANCE NO. 1618** The scope of the Compulsory Travel Insurance No. 1618 covers the bankruptcy of the agency or any reason for the failure to provide package tour services. It is included in the tour price. It is not health insurance and does not cover treatment costs. Private health insurance is the guest's personal expense. **OUR MEANS OF TRANSPORTATION** Transportation in our tours is classified according to the number of participants as follows. The types of vehicles provided will vary depending on the number of participants in each tour. There are no headsets in our vehicles. We recommend bringing an external charger to avoid reducing the battery life of your phone while charging on vehicles with TV units. Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter Midibuses (20-32 passengers): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux Buses (33-54 passengers): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/Cityliner, Man Fortuna/Lions, Setra The AIRPLANE MARDIN MIDYAT TOUR / 2 NIGHTS HOTEL ACCOMMODATION TOUR PROGRAM HAS BEEN PREPARED EXCLUSIVELY BY DGN TRAVEL. COPYING AND PUBLISHING THE PROGRAM IS PROHIBITED. ALL RIGHTS RESERVED BY DGN TRAVEL. DGN TRAVEL SHALL NOT BE HELD RESPONSIBLE FOR COPIES OF THE TOUR PROGRAM THAT WERE FORMED. OUR TOUR PROGRAMS HAVE BEEN PREPARED IN ACCORDANCE WITH THE CONSUMER LAW NO. 6502. THE LATEST PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS ONE.