Important Notes

• The tour duration, including the day of departure and return, is 2 Nights 3 Days and includes 2 nights of hotel accommodation.

• Our tour includes guiding, transportation, accommodation, and sightseeing as a package and cannot be considered separately. Unused transportation, accommodation, guiding, sightseeing, etc., rights cannot be refunded.

• Child discounts applicable in tour packages are valid for one child only accompanying two adults. Children aged 0-6 may not be provided with a separate bed during hotel accommodation.

• In 3-person hotel accommodations, the 3rd guest generally stays on an extra bed.

• The hotels listed in the program are the preferred accommodation facilities of Dgn Travel. Changes may be made to the standards of the region and hotels, provided that they remain the same, depending on the occupancy. Hotel names, based on availability, will be communicated 48 hours prior to the tour departure upon request.

• The rooms at the hotels are determined by the hotel. No choice can be made between rooms.

• Our rest stops may change in location and service standards based on force majeure circumstances such as density and renovations, while still maintaining similar standards.

• In the tour program, the timing may change as the guide sees fit due to weather, road conditions, crowding at visiting sites, etc.

• Dgn Travel is not responsible for places not visited during the tour due to force majeure (weather, road, crowding at visiting sites, etc.) or if guests do not adhere to the timings given by our guide during the tour. In such cases, no claim can be made by the guest.

• In our tours with flights and buses, guests from other provinces may join the tour at the meeting point at the airport. In such cases, delays may occur at the airport due to flight times.

• A tiered pricing system is applied in all our tours. As the number of reservations within the package increases and the date approaches, the tour prices may gradually increase. Dgn Travel reserves the right to increase prices. In this case, no price can be locked without receiving a prepayment.

• A chair number cannot be promised and guaranteed during reservation. There is no guarantee for notes entered in the reservation. Special seat selections such as front or back are not available.

• The seating arrangement in the vehicle is set up by Dgn Travel Operations based on the order of reservations. In case of objections regarding seat placement, refunds are not possible. All seats in our vehicles have the same standards.

• Extra tours, such as night tours included in the program, are conducted based on the number of people and the availability of personnel. Extra tours along the way will be carried out even if not all guests participate. Guests who do not participate in extra tours will be directed by our guide to rest areas or city centers. Guests not participating in extra tours have accepted to wait at the rest stop.

• In case an extra tour does not take place for any reason, the guest will not have any claim. Dgn Travel bears no responsibility in this case.

• Extra tour prices may vary by periods. In such cases, the date of the tour is considered rather than the date of booking. The extra tour price valid for the period in which the tour takes place applies. The guest accepts this by purchasing the tour.

• Dgn Travel is not liable for any material damages that may be caused by guests in all services provided by transport vehicles, hotels, dining areas, and suppliers. Businesses have the right to claim damages caused by guests.

• In cases where children under 18 years of age, who are not considered adults, participate without either or both parents, a consent letter is required to be kept with individuals during travel.

• Guests participating in the tour should carry reports regarding health issues, pregnancy, and any medications they constantly use.

• Delays may occur due to traffic, accidents, etc., regarding the times set for departure points.

• Information regarding arrival times at the end of the tour is estimated, and Dgn Travel is not responsible for delays that may arise due to force majeure.

• Guests will be dropped off on the opposite side of the stops we took them to at the end of the tour. Please do not insist on getting off at a different point with vehicle personnel.

• According to traffic regulations, all guests in the vehicle are required to wear seatbelts throughout their journey; otherwise, Dgn Travel is not responsible.

• Responsibility for all personal belongings in the vehicle lies with the guest during stops, etc.

• Since the first day's tour will start before entering the hotel, please prepare the items you need to have separately.

• Due to the intensity of the program during the tour, it may not always be possible to find banks, currency exchange offices, etc., so it is advisable to be prepared.

• The programs to be implemented may involve long distances. Necessary information will be provided by the tour guide in the vehicle.

• Lunches have been prepared with economical menus specific to the region. For lunch and dinner, tables divided into groups will be used depending on the density of the area.

• The starting and ending routes of our tours are determined according to the density of the region. Guests can learn the confirmed starting and ending routes of the tour at least 2 days in advance if they wish.

• If the agency informs the guest that the tour has not reached a sufficient number, the guest can choose to postpone the tour to the next date or cancel it, or participation can be ensured by ticketing at the nearest departure point. In this case, the agency is obliged to inform the guest at least three (3) days in advance via phone, SMS, or email. In such cases, the guest has no claim rights.

• The guest will be refunded any amount paid for cancellations and changes made more than 30 days before the service start date, without question. Cancellations and changes made 29 to 15 days before the tour date will incur a 30% deduction of the reservation fee; 15-7 days before will incur a 50% deduction; and cancellations and changes made 7 days or less before will incur a 100% deduction of the reservation fee.

• Guests who purchase the Cancellation Refund and Assurance Package can cancel the package tour they have purchased without providing a reason up to 72 hours before the tour starts. After cancellation, the entire amount paid for the package tour will be refunded without any deductions, according to the payment method. The Cancellation Refund and Assurance Package does not cover flight tickets.

• Museum cards and entrance fees for museums are not included in the tour price. All museum entrance fees are to be paid by the guests.

CANCELLATION REFUND AND ASSURANCE PACKAGE

The Cancellation Refund and Assurance Package allows the guest to cancel or change the package tour purchased, without specifying any reason, up to 72 hours before the tour start date. After cancellation, the total amount paid for the package tour will be refunded without any deductions, according to the method of payment. The Cancellation Refund and Assurance Package does not cover flights in tours with flights. For this tour, the Cancellation Refund and Assurance Package is 100 TL.

MANDATORY TRAVEL INSURANCE NO. 1618

The range of the Mandatory Travel Insurance No. 1618 covers the bankruptcy of the agency or any reason for the non-provision of the package tour service. It is included in the tour fee. It is not health insurance and does not cover treatment costs. Private health insurance is the guest's personal expense.

OUR TRANSPORTATION VEHICLES

Our transportation is classified according to the number of participants as follows. The type of vehicles listed below is provided based on the number of people in each of our tours. Our vehicles do not have headphones. We recommend bringing an external charger, as charging your phone in vehicles with TV units may reduce your phone's battery life.

Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter

Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux

Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/ Cityliner, Man Fortuna/Lions, Setra

THE ADANA ORANGE BLOSSOM FESTIVAL TOUR PROGRAM HAS BEEN PREPARED EXCLUSIVELY BY DGN TRAVEL. COPYING AND PUBLISHING THE PROGRAM IS PROHIBITED. ALL RIGHTS BELONG TO DGN TRAVEL.

DGN TRAVEL IS NOT RESPONSIBLE FOR COPIES OF THE TOUR PROGRAM.

OUR TOUR PROGRAMS HAVE BEEN PREPARED IN ACCORDANCE WITH THE 6502 CONSUMER LAW. THE MOST RECENT PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS ONE.