Lavanta Salda Sagalassos Pamukkale Tour / 1 Night Hotel Accommodation / Departing from Kocaeli

• The tour duration is 2 nights and 3 days, including the departure and return days, and includes 1 night of hotel accommodation. 1 night is spent on the road. • In our tour, guiding, transportation, accommodation, and sightseeing are sold as a package and cannot be considered separately. Unused transportation, accommodation, guiding, sightseeing, etc. rights are non-refundable. • Child discounts applied to tour packages are valid for one child only when accompanied by 2 adults. For children aged 0-6, a separate bed may not be provided in hotel accommodation. • In hotel accommodations, the 3rd guest in triple rooms is generally accommodated in an extra bed. • The hotels specified in the program are DGN Travel’s primary accommodation facilities. Depending on occupancy in the region and hotels, changes may be made as long as the hotel standards remain the same. Subject to availability, hotel names will be provided upon request 48 hours before the tour departure. • Room assignment in the hotels is determined by the hotel. Room selection is not possible. • Stopover/rest areas may be changed due to congestion, renovations, or other force majeure reasons, provided the location and service standards remain the same. • If necessary, the guide may make changes to the program schedule (the order of places to be visited during the day or between days) due to weather conditions, road conditions, crowding at visiting points, etc. • DGN Travel is not responsible for places that cannot be visited in the tour program due to force majeure (weather, road conditions, congestion at visiting points, etc.) or if guests fail to comply with the timing given by our guide during the tour. In such cases, the guest has no right to claim compensation. • A tiered pricing system is applied to all our tours. As the number of reservations in the package tour increases and the date approaches, tour prices may increase progressively. DGN Travel reserves the right to increase prices. In this case, price locking cannot be done without advance payment. • A promise or guarantee of a specific seat number cannot be given under any circumstances at the time of reservation. Notes entered in the reservation are not guaranteed. Special seat selection such as front row or back row is not available. • The seating arrangement inside the vehicle is organized by DGN Travel Operations based on the order of reservations. In case of objections regarding seating placement, refunds are not possible. All seats in our vehicles are of the same standard. • Extra tours such as night tours in the tour program are carried out depending on the number of participants and the availability of staff. Extra tours on the route will be carried out even if not all guests participate. Guests who do not join extra tours will be directed by our guide to rest areas or city centers. Guests who do not participate in extra tours are deemed to have joined the tour by accepting to wait at the rest stop. • If an extra tour does not take place for any reason, the guest has no right to claim compensation. DGN Travel has no responsibility in this case. • Extra tour prices may vary by period. In such a case, not the date the guest purchased the tour, but the date the tour departs will be taken into account. The extra tour price valid during the period of travel will apply. The guest accepts this by purchasing the tour. • DGN Travel is not responsible for material damages caused by the guest in all services provided by the transportation vehicle, hotel, dining venues, and suppliers. Businesses have the right to claim compensation for material damages caused by the guest. • If minors under 18 do not travel together with one or both parents, the consent form required for participation in the tour must be kept with them during the trip. • Guests participating in the tour must keep with them any medical reports related to health issues, pregnancy, and regularly used medications. • Delays may occur at the departure points due to traffic, accidents, etc. at the scheduled times. • The estimated arrival times at the end of the tour are approximate, and DGN Travel is not responsible for delays caused by force majeure. • Guests will be dropped off on the opposite side of the stops where they were picked up at the end of the tour. Please do not insist with the vehicle staff to get off at a different location. • According to traffic law, all guests in the vehicle are required to wear seat belts throughout the journey; otherwise, DGN Travel is not responsible. • The responsibility for all personal belongings inside the vehicle belongs to the guest at stopovers, etc. • Since the sightseeing on the first day starts before hotel check-in, please prepare your belongings separately. • Due to the intensity of the program during the tour, it may not always be possible to find ATMs, exchange offices, etc., so it is advisable to be prepared. • Long distances may be covered within the planned program. Necessary information will be provided by the tour guide on the vehicle. • Lunches consist of economical menus specific to the region. At lunch and dinner, tables are arranged in groups depending on the crowd level in the area. • The starting and ending route of our tours is determined according to regional density. Before the tour starts, our guests may learn the confirmed departure and return route by contacting us 2 days in advance if they wish. • If the agency does not reach the required number of participants, the guest will be informed and, according to the guest’s preference, the tour may be postponed to the next date or canceled. Alternatively, by issuing a ticket to the nearest departure point, the guest’s participation in the tour may be arranged. In such a case, the agency is obliged to inform the guest 3 days in advance by phone, SMS, or e-mail. In such a case, the guest has no right to claim compensation. • For cancellations and changes made by the guest up to 30 days before the start date of the service without giving a reason, the amount paid will be refunded. For cancellations and changes made between 29 and 15 days before the tour date, 30% of the reservation fee will be deducted; between 15 and 7 days, 50% of the reservation fee will be deducted; and for cancellations and changes made 7 days or less before the tour, 100% of the reservation fee will be deducted. • Our guests who purchase the Cancellation, Refund, and Guarantee Package can cancel the purchased package tour without any deduction up to 72 hours before the tour start date without giving any reason. The Cancellation, Refund, and Guarantee Package does not cover airline tickets. • Museum Card and museum/site entrance fees are not included in the tour price. All museum entrance fees are paid by the guests. CANCELLATION, REFUND, AND GUARANTEE PACKAGE The Cancellation, Refund, and Guarantee Package allows the guest to cancel and change the purchased package tour without stating any reason up to 72 hours before the tour start date. After cancellation, the full amount paid for the package tour will be refunded according to the payment method, without any deduction. The Cancellation, Refund, and Guarantee Package does not cover air travel on tours including flights. 1618 MANDATORY TRAVEL INSURANCE The scope of the 1618 Mandatory Travel Insurance covers the agency’s bankruptcy or the non-provision of package tour services for any reason. It is included in the tour price. It is not health insurance and does not cover treatment expenses. Private health insurance expenses are the responsibility of the guest. TRANSPORTATION VEHICLES Our transportation services are classified as follows according to the number of participants. The following vehicle types are provided depending on the number of people on each tour. Our vehicles do not have headphones. Since charging your phone in vehicles with TV units may reduce your phone’s battery life, we recommend bringing an external charger. Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/Cityliner, Man Fortuna/Lions, Setra LAVENDER SALDA SAGALASSOS PAMUKKALE TOUR / 1-NIGHT HOTEL ACCOMMODATION TOUR PROGRAM WAS ORIGINALLY PREPARED BY DGN TRAVEL. COPYING AND PUBLISHING THE PROGRAM IS PROHIBITED. ALL RIGHTS RESERVED BY DGN TRAVEL. (01.04.2022) DGN TRAVEL CANNOT BE HELD RESPONSIBLE FOR COPIES OF THE TOUR PROGRAM. OUR TOUR PROGRAMS HAVE BEEN PREPARED IN ACCORDANCE WITH THE CONSUMER LAW NO. 6502. THE MOST RECENTLY PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS ONE.