One-Day Cumalıkızık Gölyazı Mudanya Trilye Tour / Departing from Kocaeli

Important Notes • Our tour will proceed in accordance with the seat capacity and measures determined by the Presidency, Ministry of Health, Ministry of Culture and Tourism, Ministry of Transport, Ministry of Interior, and other government institutions. • The tour duration is for a day. • Our tour includes guiding, transportation, accommodation, and environmental excursions as a package and cannot be separated. Unused transportation, accommodation, guiding, environmental tours, etc. rights cannot be refunded. • Child discounts applied in tour packages are valid for one child accompanying two adults. For children aged 0-6, separate beds may not be provided in hotel accommodations. • In hotel accommodations, in triple rooms, the third guest usually stays on an extra bed. • Hotels specified in the program are primarily accommodation facilities of DGN Travel. There may be changes in the hotels depending on the region and availability, provided that hotel standards remain the same. Depending on availability, hotel names will be announced at least 48 hours before the start of the tour upon request. • The rooms in the hotels where we stay are determined by the hotel. No selection can be made between rooms. • Our rest stops may be changed in terms of location and service standards due to congestion, renovations, etc., provided that the overall quality remains the same. • The tour schedule (the order of points visited during the day or between days) may be subject to change by the guide, depending on weather conditions, road status, crowd levels at visiting sites, etc. • Our tour is not responsible for places that cannot be visited despite being listed in the program due to force majeure reasons (weather, roads, crowd at visiting sites, etc.) or if guests do not adhere to the time schedules given by our guide during the tour. No claim of right will be considered in such cases. • Seat numbers cannot be guaranteed at the time of reservation. The notes entered during reservation do not guarantee a seat. Special seat requests such as front or back seats are not accepted. • The seat arrangement inside the vehicle is planned by DGN Travel Operations based on reservation order. No refunds are possible for objections regarding seat placement. All seats on our vehicles are of the same standard. • For tours of 4 nights or more, rotation (changing seats daily) is applied in the seating arrangement. Rotation is not applicable for short tours. • Seats numbered 3 and 4 in the vehicles are assigned to the guide and assistant. • Extra tours such as night tours included in the program depend on the number of participants and the conditions of the personnel available. Extra tours conducted on the way will be carried out regardless of whether all guests participate. Guests not participating in extra tours will be directed to resting areas or city centers by the guide. Guests not participating in extra tours have accepted to wait at the rest stop. • If an extra tour does not happen for any reason, the guest has no right to claim any rights. DGN Travel has no responsibility in this regard. • Extra tour prices may vary depending on periods. In such cases, the date of purchase does not matter; only the date of the tour’s departure is considered. The price valid during the period of the tour will be applicable. The guest agrees to this by purchasing the tour. • DGN Travel is not responsible for material damages that may occur to guests caused by services provided by transportation vehicles, hotels, dining areas, or suppliers. Enterprises have the right to seek damages from guests for damages caused by guests. • Minors under 18 years old must have a consent letter during the trip if they are not accompanied by one or both parents during participation. • Guests participating in the tour should carry reports related to health issues, pregnancy, and medications they regularly use. • Delays may occur at departure points due to traffic, accidents, etc. • The end time of the tour is approximate; DGN Travel is not responsible for delays caused by force majeure. • Guests will get off at the stops where we pick them up at the end of the tour, facing the same direction. Please do not insist on disembarking at a different point. • According to traffic laws, all guests in the vehicle are required to wear seat belts throughout the journey; DGN Travel is not responsible otherwise. • All personal belongings inside the vehicle are the responsibility of the guest. • Since the first day's sightseeing begins before check-in at the hotel, please prepare your belongings separately. • During the tour, due to program intensity, it may not always be possible to find ATMs, currency exchange offices, etc., so it is advisable to come prepared. • Long distances may be traveled during programs. The tour guide will provide relevant information inside the vehicle. • Lunch menus are regional and economical. Depending on regional density, tables are assigned to groups during lunch and dinner. • The starting and ending routes of our tours are determined according to regional density. The final route, start, and end points can be learned by guests by contacting us 2 days prior. • If the tour does not reach sufficient numbers, the guest will be informed, and the tour may be postponed to the next date or canceled based on the guest’s preference. Alternatively, tickets can be issued to the nearest departure point to ensure participation. In such cases, the agency is obliged to give notice at least three (3) working days in advance via phone, SMS, or email. No rights of claim will arise for the guest in such cases. • Cancellations and changes made by the guest without any reason up to 30 days before the service start date will be refunded fully. Cancellations between 29 and 15 days before the tour will incur a 30% deduction; between 15 and 7 days, a 50% deduction; and within 7 days or less, 100% of the reservation fee will be deducted. • Guests who purchase Cancellation, Refund, and Security Packages can cancel the tour without any reason up to 72 hours before the tour start date. • Museum and archaeological site entrance fees are not included in the tour price. All входs must be paid by guests. 1618 Mandatory Travel Insurance The scope of the 1618 Mandatory Travel Insurance covers the insolvency of the agency or any reason that prevents the provision of package tour services. It is included in the tour fee. It is not health insurance and does not cover treatment expenses. Private health insurance is the guest’s responsibility. Transportation Vehicles Our transportation arrangements are categorized based on the number of participants as follows. The vehicle type provided depends on the number of people in each tour. Vehicles do not have headsets. Vehicles with TV units do not charge your phone, and it is recommended to carry an external charger as it diminishes your phone’s battery life. Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux Buses (33-54 people): Mercedes Travego, Mercedes Tourismo, Temsa Safir, Man Neoplan The ONE-DAY ESKİŞEHİR TOUR PROGRAM, CREATED BY DGN Travel, IS ORIGINAL. COPYING OR PUBLISHING THE PROGRAM IS PROHIBITED. ALL RIGHTS RESERVED BY DGN TRAVEL. (06.06.2021) DGN Travel IS NOT RESPONSIBLE FOR COPIES OF THE PROGRAM CREATED. OUR TOURS ARE PREPARED IN ACCORDANCE WITH THE 6502 CONSUMER PROTECTION LAW. THE LATEST PUBLISHED CIRCULAR SUPERSEDES THE PREVIOUS CIRCULAR.