- Our tour program is organized with a minimum participation requirement of 20 people. In case sufficient participation is not achieved, the cancellation notification date is 20 days prior to the tour departure. Tours canceled due to insufficient participation will be communicated to you through your agency. - In cases where there is insufficient participation but the tour is still conducted, English guiding may be provided. - When the tour program specifies only category information without mentioning names and/or when alternative options for the same destination are available, the hotel(s) will be informed by your agency 48 hours before the tour departure. - During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be located at a greater distance than specified kilometers. In such cases, your agency will inform you 15 days prior to the tour departure. - Triple rooms are subject to hotels' availability, and the bed allocated to the 3rd person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Since the extra beds are either folding or called coach beds, participants of the tour agree to the potential tightness and bed type in reservations for the 3rd person and/or child. Child discounts apply only for a single child within the age group staying with 2 adults. - Services included in the tour program, such as breakfasts provided at the hotel, are offered according to the breakfast culture of the country and generally consist of a limited menu described as continental breakfast, including butter, jam, bread, tea, or coffee, which may be served in a separate room allocated for groups. - The panoramic city tours included in the tour package are designed for the general promotion of cities and are conducted as panoramic tours within the vehicle with a guide’s narration, excluding museum and historical site entrances, and last a maximum of 2-3 hours. Panoramic tours, along with other tours specified in the program, are subject to local authorities not allowing visits or closures due to any events or road closures. In cases where weather conditions make the tour impossible, the agency cannot be held responsible for the inability to conduct these tours. Some tours may be conducted as group transportation or on foot where closed roads or no vehicle access points exist. - Extra tours are organized by the local agency we collaborate with, requiring a minimum participation of 10 people. If the required number is not met, excursions may not be conducted or extra excursion prices, content, and participating vehicle may vary based on the number of participants. Additionally, the days and times of the tours can be changed by the guide depending on the opening/closing status of museums and historical sites to be visited and weather conditions. - Participation in extra tours is optional and not mandatory. Passengers who do not wish to participate in the extra tours organized during the tour accept that they will wait at a convenient rest stop along the way. These passengers will be dropped off at a roadside rest facility before the extra tour begins and will be picked up from the same location after the tour is completed. - In cases where only category information is provided and/or alternative information is available for the same destination, you can find out your accommodation hotel(s) 48 hours prior to the tour departure. - Changes or cancellations by guests are not allowed for our promotional and early booking campaign tours. - The agency acts as an intermediary between the airline and passengers and is subject to the 28.09.1955 Hague Protocol. There may be a risk of delays on scheduled and charter flights, or flight times may change before the existing trip and flight. The agency is obliged to inform about these changes as soon as possible. Our passengers purchase the tour with the understanding and acceptance that flight details can change. Children aged 0-2 do not pay airport taxes and fees. - There is no visa requirement for Turkish citizens. It is sufficient to have a passport that is valid for at least 8 months from the date of travel completion for visa applications. - Guests traveling with a Turkish green passport must renew their passport if it was issued more than 10 years ago; otherwise, they may be refused entry into the country they are visiting, and/or may not be allowed to fly by the airline. In such cases, the responsibility lies with the passenger. - Passport police have the authority to deny you entry into the country. The agency is not responsible for this situation; the responsibility lies with the passenger. - To avoid any issues with customs police at the border crossing of the country to be visited due to torn, worn, wet, and/or similarly damaged passports; it is necessary to renew these passports, and if they are countries that require a visa for Turkish citizens, the relevant visa must be on the new passport. Otherwise, the responsibility lies with the passenger. - Guests under the age of 18 who travel alone or with only one parent may be asked for a document showing the mutual consent of both parents at the border entry/exit points. Thus, it is recommended that guests under 18 and their parents pay attention to this matter.