Dubai Tour with Ajet Airlines for 3 Nights (SHJ-SHJ) OKT001

• Economy class flights with Ajet Air Airlines on the SAW–DXB–SAW route, • Airport taxes, • 3 Nights bed and breakfast accommodation in the selected hotel category, • Half-day city tour, • Airport-hotel-airport transfers, • Turkish guiding services,

• Extras charged at the hotel • All personal expenses • International exit fee • PCR test fee if required • Travel Insurance (up to 65 years old) • Travel Insurance (over 65 years old) • Daily accommodation tax – $4.5 per room per day

GENERAL TERMS 1- The General Terms are an integral part of the tour program and cannot be considered independently of the tour program. 2- In case of insufficient participation for the trip, DGNTRAVEL has the right to cancel the tour up to 21 days before the travel date. In such a case, the cancellation information will be communicated to the guest. The entire tour fee will be refunded to the guest. For additional services purchased outside the tour, the domestic flight connections purchased from DGNTRAVEL will also be refunded to the guest; however, if a visa service has been provided using travel health insurance, since these services have been utilized on behalf of the guest, they cannot be refunded. If the guest has purchased the domestic flight connections from a different service provider independent of DGNTRAVEL, in the event of cancellation of the trip by DGNTRAVEL, the guest cannot claim any refund from DGNTRAVEL. The guest accepts in advance that DGNTRAVEL cannot be held responsible for any financial or moral losses arising from the cancellation of the tour. 3- If there is insufficient participation for the trip, DGNTRAVEL has the discretion to show goodwill by not canceling the tour. In this case, as the tour will be arranged individually for the guest, the included guiding service will only cover the round-trip airport transfer for international travel. Cancellation and Changes 4- Our guests have the right to cancel without penalty until 30 days before the tour departure date, provided they notify DGNTRAVEL in writing, except for flight tickets that have been paid for and/or committed to the airline. If there are less than 31 days until the start date of the trip, the guest may cancel by paying a penalty of 50% of the remaining tour fee based on the fare for the flight ticket, and if there are 15 days or less until the start date of the trip, the guest may cancel by paying the full tour fee as a penalty. In the event of a cancellation request, the refund conditions for additional services such as domestic flight connections, visa services, and travel health insurance may vary according to the time of the cancellation request, so it is necessary to inquire about the refund in advance. DGNTRAVEL cannot make any commitments regarding the refund of additional services. Guiding Services and Extra Tours 5- The days and times of the tours specified in the program may be changed by the guide according to the open/closed status of museums and historical sites at the visited locations and weather conditions. Different guides may accompany our guests during the tours. 6- Panoramic city tours included in the tour package are organized for the general introduction of the cities and are conducted as panoramic tours with guided narration from inside the vehicle. They last up to 2-3 hours and do not include museum or historical site admissions. DGNTRAVEL is not responsible for the inability to perform such tours if local authorities do not permit visits or if disruptions in the program prevent the execution of the tours due to closed roads or weather conditions. Some tours may be conducted using public transportation or on foot where vehicle access is restricted. 7- Our guide may change the days of city tours and/or additional tours depending on the number of participants and the status of open/closed museums and historical sites. This also applies to any changes in flight times. 8- For tours conducted with Speed Boats, guests should avoid heavy meals and excessive water intake immediately before boarding. Guests with stomach, back, neck complaints and pregnant guests are required to inform their guides about their conditions. 9- There is no refund for non-participation in tour or meal services included in the prices. About Flights 10- DGNTRAVEL acts as an intermediary between the passenger and the airline, and in the event of disputes, the relevant provisions of Turkish legislation, as well as the Hague Protocol and Warsaw Convention, will be applied. 11- Flight delays or changes in scheduled and charter flights may occur. DGNTRAVEL is obliged to inform the guests of these changes as soon as possible. The passenger has accepted the risk of changes/cancellation of the flight time upon purchasing the trip. 12- Children aged 0-2 only pay the airport tax fee. 13- According to airline regulations, if the outbound leg of round-trip purchased flight tickets is not used, the return flight will be canceled by the airline. 14- For those participating in tours with flights, check-in and boarding procedures are the personal responsibility of the guests and must be completed at the airports prior to the flight at relevant airline counters or online at the airline's website. 15- Last-minute delays and gate changes for flights are announced verbally at the airports and displayed on information boards in the area. This information must be personally monitored by the guests. 16- For participation in the tour, DGNTRAVEL is not responsible for guests who are not present at the specified airport at the scheduled time, do not complete check-in and boarding procedures on time, or those who complete those procedures on time but do not board the aircraft. All expenses related to obtaining new round-trip flight tickets necessary for guests who miss their flights and transfers in the destination area are their own responsibility. 17- The general baggage weight limit for flights originating from Turkey is 20 kg. This weight may vary depending on the airline and the destination country. If there are domestic flights in the destination country, the baggage weight limit may be reduced to 15 kg. Extra baggage weight/price rules are determined by the airlines and are not the responsibility of DGNTRAVEL. 18- For guests wishing to upgrade their plane tickets with miles (to business or first class); after the tickets have been issued, upgrade processes can be performed based on the airline's availability (please check the airline you have a membership with). No guarantee is given for mile availability for each flight. Check whether the tickets for the program are in upgradeable classes. 19- Some airlines may charge extra for meal and online check-in services. Other Matters 20- DGNTRAVEL will not accept responsibility for any changes or cancellation processes made by the guest directly with the hotel. In this case, DGNTRAVEL's cancellation conditions will be applicable. 21- In cases where the hotel(s) only indicate category information without specifying names in the tour program or provided options for the same destination, DGNTRAVEL will inform the guest 48 hours before the trip starts. 22- During special periods such as fairs, congresses, concerts, events, or sports tournaments, hotels may be used at distances greater than the specified locations or kilometers. In such cases, DGNTRAVEL will provide information 15 days before the trip date. 23- During the registration for the purchased tour, it is necessary for the guest to correctly enter/declare the name as it appears on the passport, date of birth, and passport number in the system. Flight tickets are issued based on this information. Penalty fees arising from incorrect information leading to flight ticket cancellation or changes will be passed on to the guests. 24- To use your mobile phone abroad, please ensure your phone is activated for international use before leaving Turkey by contacting the service provider. 25- The check-in time for accommodation is 15:00, and the check-out time is 12:00. 26- DGNTRAVEL will convey requests regarding the room (high floor, close to common areas, smoking/non-smoking, bed type) to the hotel. Efforts will be made for the reserved rooms to match the preferences of the guests according to the hotel's availability. The fulfillment of these requests is subject to availability at check-in, and DGNTRAVEL cannot guarantee them. 27- Breakfast provided at hotels differs from the rich breakfast traditionally found in Turkish cuisine. It is often served in limited options commonly known as continental breakfast, consisting of butter, jam, bread, tea, or coffee, and it may be served in a separate hall allocated for the group. 28- In some cases, a double bed instead of a twin bed may be provided. Most European hotels offer rooms with twin beds that can be combined if necessary. 29- Child and extra bed policies may vary according to each hotel's room types. 30- All requests for extra beds and baby cots are subject to availability and must be approved by the hotel. 31- The capacity for additional beds or baby cots in the room is one (maximum). 32- In triple rooms, there is an application for extra beds, and the bed allocated to the third person in such rooms is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Our guests hereby acknowledge that they accept potential crowding and bed types in triple room and/or child-inclusive reservations due to the additional beds added to standard rooms. 33- If the number of children and their ages accompanying adults in hotel reservations is erroneously declared by our guests, the relevant hotels may charge additional fees. In such cases, the responsibility lies with the guest who made the erroneous declaration. The hotel may request identity verification to determine children's ages. 34- Reservations for 2 adults + 1 child may not have a separate bed for the child. Child rates are only applicable if the child is accommodated alongside two adults. Child discounts apply only to the eligible age group of "one child" staying next to the two adults. 35- Currency exchange rates during the day will be reflected in the TL prices. The rates applicable at the time of payment shall prevail. Additional requests and certain extra services (minibar, ironing, etc.) provided at the hotel will be subject to additional charges. These expenses are not included in the purchase price and are to be paid directly to the hotel during your stay. 36- Some countries have different practices regarding city, tourism, or local level taxes. Any city, tourism, or other such taxes applied in this manner will be collected from the guest by the hotel at the time of entry or exit. 37- The distances provided in the programs are based on maps. Travel times may be extended due to traffic, weather conditions, the geographical location of the country visited, road repairs, and conditions. 38- DGNTRAVEL may alter the order of the cities in the program as well as the main airline to be used without breaking the content of the program in cases of necessity or as deemed appropriate. 39- The personal belongings, bags, suitcases, passports/IDs of participants in the tour are their own responsibility, and DGNTRAVEL is not responsible for forgotten/lost/stolen items. If forgotten items are found, any expenses incurred for delivering them to the country and/or the person will be borne by the owner of the item. 40- It is mandatory for participants in the tour to carry their travel health insurance policies and any medications and reports related to health issues. 41- For any additional expenses, upon checking in to the hotel, a photo ID/passport issued by official institutions and a credit card or cash deposit may be requested by the hotel. The deposit requested at check-out is a process between the hotel and the guest, and DGNTRAVEL will not intervene in this matter. Visa and Passport 42- There is no visa application for T.C. citizens. 43- Guests must ensure that their passports are valid for at least 6 months from the date of travel completion. 44- In order to have the entry-exit stamp on your passport at customs crossings/border gates, there must be at least 2 blank pages in your passport. 45- Being exempt from visa for entry to the countries in this tour does not mean that you can enter/exit the country, as the immigration police have the authority to deny entry/exiting you from the country; DGNTRAVEL is not responsible for this situation, and the responsibility lies with the traveler. 46- Non-Turkish citizens or those with dual citizenship who will participate in the tour using their other country’s passport must inquire about the visa procedures applied by the country they will travel to, directly from the relevant consulates; DGNTRAVEL will not be responsible for any consequences arising from this. 47- To avoid problems with customs police at the border of the country to be visited due to torn, worn, wet, and/or similarly damaged passports, the passports should be renewed. In the absence of this, responsibility lies with the traveler. 48- Guests under 18 years of age traveling alone or with only one parent must be cautious as border officials may request a document showing mutual consent from both parents at country entries-exits; we advise guests under 18 and their parents to be sensitive about this.