Important Notes

• The duration of the tour is 2 Nights 3 Days, including the day of departure and return, with 1 night of hotel accommodation. The journey lasts for 1 night.

• Our tour includes guiding, transportation, accommodation, and surrounding excursions as a package and cannot be considered separately. Unused rights such as transportation, accommodation, guiding, surrounding tours, etc. cannot be refunded.

• Child discounts applied in tour packages are applicable for one child next to two adults. Separate beds may not be provided for children aged 0-6 during hotel accommodation.

• In hotel accommodations, the 3rd guest in triple rooms generally stays in an extra bed.

• The hotels specified in the program are the preferred accommodation facilities of Dgn Travel. Hotel standards can be changed as long as they remain the same based on the region, according to occupancy. The names of hotels will be communicated 48 hours prior to the tour departure, upon request based on availability.

• The rooms in the hotels are determined by the hotel, and selection between rooms is not allowed.

• Our rest stops may change in location and service standards due to factors such as density, renovations, etc., as long as they remain the same.

• The program's timing (the order of points to be visited during the day or between days) may be changed by the guide if necessary due to weather conditions, road conditions, or density at the sites to be visited.

• Dgn Travel is not responsible for sites that are not visited as per the tour program due to unforeseen circumstances (weather, road, density at sites, etc.) or if guests do not comply with the timings given by our guide during the tour. In such cases, no claims can be made by the guest.

• A tiered pricing system is applied in all our tours. Tour prices may increase gradually with the rise in the number of reservations included in the package and as the date approaches. Dgn Travel reserves the right to increase prices. In this case, price stabilization cannot be made without advance payment.

• During the reservation, no guarantee or promise of seat numbers can be made. There is no guarantee of notes entered in the reservation. Special seat selection like front or back is not available.

• The seat arrangement in the vehicle is organized by Dgn Travel Operations, taking into account the order of reservation. In cases of objection regarding seat placement, refunds are not possible. All seats in our vehicles are of the same standard.

• Extra tours, such as night tours included in the program, depend on the number of participants and the conditions of available staff. Extra tours on the way will be conducted even if not all guests participate. Guests who do not participate in extra tours will be directed by our guide to rest areas or city centers. Guests who do not join extra tours have accepted to participate in the tour by agreeing to wait at the rest stop.

• In case of cancellation of any extra tour for any reason, no claims can be made by the guest. Dgn Travel is not responsible in this situation.

• Extra tour prices may vary by period. In such cases, the date of the actual tour is taken into account, not the date the guest purchased the tour. The price of the extra tour for the period the tour is taken will apply. The guest accepts this by purchasing the tour.

• Dgn Travel is not responsible for any material damages that may arise caused by guests in all services provided by transportation vehicles, hotels, dining areas, and suppliers. Businesses have the right to claim damages caused by guests.

• In cases where minors under 18 years old are not accompanied by one or both of their parents, permission from parents is required during the tour, which must be kept with the persons during the trip.

• Guests participating in the tour must carry reports regarding medical issues, pregnancy, and medications they are using regularly with them.

• Delays may occur due to traffic, accidents, etc., at the specified departure times.

• The arrival times at the end of the tour are approximate, and Dgn Travel is not responsible for delays due to compelling reasons.

• Guests will be dropped off at the corresponding route of the stops taken at the end of the tour. Please do not insist on being dropped off at a different point with vehicle personnel.

• According to traffic regulations, all guests in the vehicle must wear seat belts throughout their travel, and Dgn Travel is not responsible for situations contrary to this.

• All personal belongings inside the vehicle are the responsibility of the guest at rest stops, etc.

• Since the first day's tour will start before entering the hotel, please prepare the items you need to take with you separately.

• Due to the intensity of the program, it may not always be possible to find ATMs, currency exchange offices, etc., so it is wise to be prepared.

• Long distances may be covered during the scheduled programs. Necessary information will be provided by the tour guide inside the vehicle.

• Lunches consist of economically created menus specific to the region. During lunch and dinner, tables divided by group may be used depending on the area density.

• The starting and ending route of our tours is determined based on the area density. Before the tour begins, guests can learn about the confirmed start and end of the route 2 days in advance if they wish.

• If the tour does not reach the required number of participants, the agency is obliged to inform the guest, and the guest may choose to postpone the tour to the next date or cancel it. Alternatively, ticketing can be arranged for the nearest departure point to allow the guest to participate in the tour. In such a case, the agency is obliged to inform the guest three (3) days prior via phone call, SMS, or email. No claims or rights arise for the guest in this situation.

• Guests can cancel and change their reservation without stating the reason up to 30 days before the start date of the service, and the amount they paid will be refunded to them. Cancellations and changes made between 29 and 15 days before the tour date will incur a 30% deduction of the reservation fee; cancellations and changes made between 15-7 days will incur a 50% deduction of the reservation fee; cancellations and changes made 7 days or less before will incur a 100% deduction of the reservation fee.

• Guests who have purchased the Cancellation, Refund, and Assurance Package can cancel the package tour they purchased without specifying a reason up to 72 hours before the tour start date without deductions. The Cancellation, Refund, and Assurance Package does not cover flight tickets.

• Museum Cards and entrance fees for historical sites are not included in the tour price. All museum entries are to be paid by the guests.

CANCELLATION, REFUND, AND ASSURANCE PACKAGE

The Cancellation, Refund, and Assurance Package allows the guest to cancel or change the purchased package tour without indicating any reason up to 72 hours before the start of the tour. After cancellation, the entire amount paid for the package tour will be refunded without any deductions, depending on the payment method. The Cancellation, Refund, and Assurance Package does not cover air travel in tours.

MANDATORY TRAVEL INSURANCE NO. 1618

The scope of Mandatory Travel Insurance No. 1618 covers the agency’s bankruptcy or the non-provision of package tour services for any reason. It is included in the tour price. It is not health insurance and does not cover treatment expenses. Private health insurance is at the guest's expense.

OUR TRANSPORTATION VEHICLES

In our tours, transportation is classified according to the number of people as follows. The type of vehicles provided in each tour depends on the number of participants. Our vehicles do not have headphones. In vehicles equipped with TVs, it is recommended to carry an external charger, as charging your phone can reduce the battery life.

Minibuses (up to 19 people): Volkswagen Crafter, Mercedes Sprinter

Midibuses (20-32 people): Otokar Sultan Maxi, Otokar Sultan Mega, Isuzu Novo Lux

Buses (33-54 people): Mercedes Travego/Tourismo, Temsa Safir/Maraton, Neoplan Tourliner/Cityliner, Man Fortuna/Lions, Setra

THE BOZCAADA ASSOS AYVALIK CUNDA TOUR / 1 NIGHT HOTEL ACCOMMODATION TOUR PROGRAM HAS BEEN PREPARED EXCLUSIVELY BY DGN TRAVEL. COPYING AND PUBLISHING THE PROGRAM IS PROHIBITED. ALL RIGHTS ARE RESERVED BY DGN TRAVEL. (07.12.2020) DGN TRAVEL CANNOT BE HELD RESPONSIBLE FOR COPIES OF THE TOUR PROGRAM CREATED.

OUR TOUR PROGRAMS ARE PREPARED IN ACCORDANCE WITH THE CONSUMER LAW NO. 6502. THE LATEST PUBLISHED CIRCULAR INVALIDATES THE PREVIOUS CIRCULAR.