Amsterdam Tour Turkish Airlines Flight with 3 Nights FIT

GENERAL TERMS 1- General Terms are an integral part of the tour program and cannot be considered independently of the tour program. 2- If adequate participation for the trip is not achieved, the Agency can cancel the tour up to 21 days before the departure date. In such a case, cancellation information will be communicated to the guest. The full tour fee will be refunded to the guest. Refunds for additional services purchased outside the tour will be made. If domestic flight connections purchased from the Agency are canceled by the Agency, they will also be refunded. However, if visa services or travel health insurance have been utilized, they cannot be refunded since these services have been used. If a visa application has not been made, the visa and travel health insurance can be canceled and the fee refunded. If the guest has purchased the domestic flight connection from a different provider independent of the Agency, they cannot request any fee refund from the Agency in case the trip is canceled by the Agency. The guest accepts in advance all financial and moral losses that may occur due to the cancelation of the tour and the Agency cannot be held responsible. 3- If adequate participation for the trip is not achieved, the Agency has the discretion to show goodwill and not cancel the tour. In this case, since the tour will be provided individually for the guest, the included guiding service will only cover the overseas round-trip airport transfers. Cancellation and Change 4- In our tours, tickets for transportation are issued at the time of reservation. Cancellations made more than 30 days before the tour departure date will incur cancellation fees for flight ticket costs that do not have cancellation & change rights. 5- Guests have the right to cancel without penalty by notifying the Agency in writing until 30 days before the tour departure date, except for airline tickets that have been paid and/or guaranteed by the Agency. If the time until the start date of the trip is less than 31 days, they may cancel by paying a penalty fee equivalent to 50% of the remaining tour fee from the flight ticket fee, and if the time is 15 days or less before the start date of the trip, they may cancel by paying the full tour fee as a penalty. Upon making a cancellation request, information should be sought in advance regarding the refund conditions for additional services such as domestic flight connections, visa services, and travel health insurance, as these may vary depending on the cancellation request duration. The Agency cannot make any commitment regarding the refund of additional services. Guiding Services and Extra Tours 6- The days and times of the tours specified in the program can be changed by the guide depending on the opening/closing status of the museums and historical sites to be visited and weather conditions. Different guides may accompany our guests during the tours. 7- The panoramic city tours included in the tour package are organized for the general introduction of cities and are conducted as panoramic tours from the vehicle with guide narration without including entrance to museums or historical sites, lasting a maximum of 2-3 hours. The Agency is not responsible for any tours that cannot be conducted due to local authorities not allowing visitations or any events causing road closures, or if weather conditions make the tours impossible. Some tours may be conducted using public transportation or on foot where roads are closed or vehicle access is not permitted. 8- Our guide may change the days of city tours and/or additional tours depending on the number of participants and the status of the museums and historical sites. This applies in case of changes to flight times as well. 9- For our tours conducted by Speed Boats, it is advisable to refrain from eating heavy meals just before boarding and from drinking excessive amounts of water. Guests who suffer from stomach, back, or neck issues and pregnant guests must inform their guide about their conditions. 10- There is no refund for participation in tour or meal services included in the prices if not utilized. About Flights 11- The Agency acts as an intermediary between the airline and the passenger, and in case of disputes, the relevant provisions of Turkish legislation, as well as the Hague Protocol and the Warsaw Convention, will apply. 12- There may be delays or changes in the flight times for scheduled and charter flights. The Agency is obliged to notify these changes as soon as possible. The passenger has accepted the risk of possible changes/cancellations of the flight time when purchasing the trip. 13- Children aged 0-2 only pay airport tax. 14- According to airline rules; if the outbound flight of a ticket purchased for round-trip travel is not used, the return flight will be canceled by the airline. 15- Check-in and boarding procedures for participants on tours with flights are personal responsibilities and must be carried out by the guests at the airports before the flight, at the relevant airline counters, or online on the airline's website. 16- Last-minute delays and gate changes during flights are announced audibly at airports and displayed on the information screens in the area. This information must be followed up by the guests personally. 17- The Agency is not responsible for passengers who are not present at the specified time at the airport per airline rules, who do not carry out their check-in and boarding procedures on time, or who complete their check-in but do not board the plane. All expenses related to obtaining new round-trip tickets and necessary transfers in the destination area for those who miss their flights shall be borne by the guests themselves. 18- The general baggage weight for flights departing from Turkey is 20 kg. This weight may vary depending on the airline and the country to which the travel is made. If there are domestic flights in the destination country, this baggage weight may decrease to 15 kg. Excess baggage weight/price rules are determined by the airlines and are not the responsibility of the Agency. 19- For guests wishing to upgrade their tickets with miles (to business or first class); upgrade processes can be carried out depending on the availability of the airline after the tickets have been issued (please check with the airline to which you are a member). No mileage guarantee is given for each flight. Please check whether the program tickets are in an upgradeable class. 20- In some airlines, food and drink and online check-in services may incur additional fees. Other Matters 21- The Agency will not accept responsibility for any changes or cancellations made directly by the guest with the hotel. In such cases, cancellation terms of the Agency will apply. 22- In cases where hotel(s) are presented with only category information without specific names in the tour program and/or alternate options are provided for the same destination, the Agency will notify the guest 48 hours before the trip departure. 23- During special periods such as fairs, congresses, concerts, events, and sports tournaments, hotels may be used at distances greater than the indicated locations. In such cases, guests will be informed by the Agency 15 days prior to the trip departure. 24- At the time of registration for the purchased tour; the guest's name as it appears on their passport, date of birth, and passport number must be entered correctly into the system. Flight tickets are issued based on this information. Penalty fees for flight ticket cancellations or changes due to incorrect information will be incurred by the guests. 25- To use your mobile phone abroad, please check with the company to which your line belongs before leaving Turkey to ensure that your phone is activated for international use. 26- The hotel check-in time is 15:00, and the check-out time is 12:00. 27- Requests regarding the room (high floor, close to common areas, smoking/non-smoking, bed type) are communicated to the hotel by the Agency. It is ensured that the booked rooms align with the guest's preferences according to the hotel's availability. The realization of these requests depends on the availability at check-in and cannot be guaranteed by the Agency. 28- Breakfasts served at hotels may differ from the abundant Turkish breakfast usually expected. They are generally offered as continental breakfasts consisting of limited choices such as butter, jam, bread, tea, or coffee, and may be served in a separate allocated hall for groups. 29- In some cases, there may be double beds instead of twin bedded rooms. Most European hotels offer rooms with 2 beds that can be combined if necessary. 30- Child and extra bed policies may vary for each hotel and room type. 31- Any extra beds and baby cots are provided upon request and based on hotel availability, and must be approved by the hotel. 32- The capacity for extra beds or baby cots in rooms is limited to 1 (maximum). 33- In triple rooms, there is an application for an extra bed, and the bed allocated to the 3rd person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. The extra beds consist of folding or couch beds. Guests acknowledge that they accept the possible tightness in rooms with extra beds added to standard rooms for triple room and/or child reservations. 34- If the number of children and their ages accompanying adults in hotel reservations are incorrectly stated by our guests, the relevant hotels may charge extra fees. Responsibility for such a situation lies with the guest who made the incorrect declaration. The hotel may request ID for age verification for children. 35- In reservations consisting of 2 adults + 1 child, there may be no separate bed for the child. Child prices are only applicable when the child is staying with two adults. Child discounts apply only for “single child” meeting the age group, staying with two adults. 36- Daily exchange rates are reflected in TL prices. The rates at the time of payment are valid. Additional requests and some extra services (minibar, ironing, etc.) you receive at the hotel will incur additional charges, which are not included in the initial purchase and will be paid directly to the hotel during your stay. 37- Some countries have different implementations regarding city, tourism, or local-level taxes. All such city, tourism, or other taxes applied will be collected from the guest by the hotel during entry or exit. 38- The distances given in the programs are based on maps. Travel times may extend due to traffic, weather conditions, geographical location of the country visited, road works, and conditions. 39- The Agency may change the sequence of cities in the program and the main airline to be flown, without altering the content of the program, if necessary or in compulsory situations. 40- Guests are responsible for their personal belongings, bags, suitcases, passports/IDs, and the Agency is not responsible for items forgotten/lost/stolen. Costs incurred for the delivery of forgotten items to the country and/or person rest with the item owner. 41- Participants of the tour are required to carry their travel health insurance policies and any necessary medications and reports for any health problems. 42- Upon check-in at the hotel, official institutions may request a photographic ID/passport and a credit card or cash deposit for possible extra expenses. The return of the deposit requested upon check-out is a process between the hotel and the guest, and the Agency has no intervention in this matter. Visa and Passport 1- Guests must ensure that their passports are valid for at least 6 months from the date of completion of travel. 2- To have your passport stamped for entry/exits at customs crossings/border gates, you must have at least 2 blank pages in your passport. 3- Being exempt from a visa or having a visa for entry into the countries on this tour does not guarantee entry/exit; the passport police have the authority to deny you entry into the country, and the Agency cannot be responsible for this situation, as the liability lies with the traveler. 4- Guests who are not Turkish citizens or hold dual citizenship and who will participate in the tour using their other nationality passport must personally consult the relevant consulates about the visa procedures of the country to be traveled to, otherwise the Agency will not be responsible for any resulting issues. 5- Passports that are torn, worn, wet, and/or damaged must be renewed to avoid any issues with customs police at the border crossing of the visited country. Otherwise, the responsibility lies with the traveler. 6- Guests under 18 years old may be asked for a document showing the joint consent of both parents at border controls when traveling alone or accompanied by only one parent; thus, minors and their parents are advised to exercise sensitivity in this matter.