• The duration of the tour is 2 Nights 3 Days, including the day of departure and return, and includes 1 night of hotel accommodation. The journey lasts for 1 night. • In our tour, guiding, transportation, accommodation, and sightseeing are packaged together and cannot be considered separately. Unused transportation, accommodation, guiding, sightseeing rights, etc., cannot be refunded. • Child discounts applicable in tour packages are valid for one child accompanying two adults. For children aged 0-6, a separate bed may not be provided during hotel accommodation. • In hotel accommodations, the 3rd guest in triple rooms is generally provided accommodation on an extra bed. • The hotels mentioned in the program are the preferred accommodation facilities of DGN Travel. Changes may be made to the standards of hotels in the region according to occupancy, provided that the standards remain the same. The names of the hotels will be communicated 48 hours before the tour departure upon request, subject to availability. • The rooms at the hotels are determined by the hotel. Guests cannot choose between rooms. • Our rest stops may change in location and service standards due to compelling reasons such as traffic, renovation, etc., as long as they remain the same. • In the program timetable (during the day at visited points or between days), if the guide deems it necessary due to weather, road conditions, visitor density at sites, etc., changes may be made. • DGN Travel is not responsible for places that cannot be visited in the tour program due to compelling reasons (weather, road conditions, visitor density, etc.) or if guests do not adhere to the timings given by our guide during the tour. In such cases, guests do not have any claims for rights. • A tiered pricing system is applied in all our tours. As the number of reservations within the package tour increases and the date approaches, the tour prices may increase accordingly. DGN Travel reserves the right to increase prices. In this case, pricing cannot be locked without a prepayment. • During reservation, no seat number guarantee can be given. There is no guarantee for the notes entered during the reservation. Special seat selection, such as front or back, is not available. • The seat arrangement within the vehicle is arranged by the DGN Travel Operation based on the order of reservations. In cases of objections regarding seat allocation, refunds are not possible. All seats on our vehicles are of the same standard. • Extra tours, such as night tours listed in the tour program, are conducted based on the number of participants and available personnel conditions. The extra tours to be conducted along the way will be carried out even if not all guests participate. Guests not participating in the extra tours will be directed by our guide to rest areas or city centers. Guests who do not participate in the extra tours have accepted to wait at the rest stop by participating in the tour. • If an extra tour does not occur for any reason, guests do not have any claims. DGN Travel has no responsibility in this case. • Prices for extra tours may change according to periods. In this case, the date of the tour taken into account is the departure date of the tour, not the date the guest purchased the tour. The price of the extra tour for the period in which the tour is taking place will be valid. Guests have accepted this when purchasing the tour. • DGN Travel is not responsible for any material damages caused by guests in all services provided by transportation vehicles, hotels, catering areas, and suppliers. Businesses have the right to claim damages caused by guests. • In cases where minors under the age of 18 are not accompanied by one or both parents, it is mandatory to carry a consent form required for tour participation during the travel. • Guests participating in the tour are required to keep reports related to health issues, pregnancy, and medications they constantly use with them. • Delays may occur due to traffic, accidents, etc., at the specified times for departure points. • Information regarding arrival times at the end of the tour is estimated, and DGN Travel is not responsible for delays that may occur due to compelling reasons. • Guests will be dropped off at the opposite direction of the stops we picked them up at the end of the tour. Please do not insist on the vehicle personnel to get dropped off at a different location. • According to traffic law, all guests on the vehicle are required to wear seat belts throughout their travel, and DGN Travel is not responsible for any situation that arises otherwise. • Guests are responsible for all personal belongings left inside the vehicle at stops, etc. • Since the first day's tour will begin before entering the hotel, please prepare the items you need to bring separately. • Due to the program's density, it may not always be possible to find ATM, currency exchange, etc., so it is advisable to be prepared. • Long distances may be covered during the conducted programs. Necessary information will be provided by the tour guide while on the vehicle. • Lunches consist of economically crafted menus specific to the region. Tables that are divided into groups based on regional density are used for lunch and dinner. • The starting and ending routes of our tours are determined according to regional density. Guests can learn the confirmed start and end of the route two days in advance if they wish. • In case the tour does not reach sufficient numbers as determined by the agency, the guest will be informed, and according to the guest's preference, the tour can be postponed to a later date or canceled. Alternatively, ticketing can be done for the nearest departure point, allowing the guest to participate in the tour. In such cases, the agency is obligated to inform the guest three (3) days in advance via phone, SMS, or email. The guest's claims do not arise in such situations. • Guests who cancel or change their reservations up to 30 days before the service start date will have their paid fee refunded. Cancellations and changes made between 29 to 15 days before the tour date will incur a 30% deduction of the reservation fee; cancellations and changes made between 15 to 7 days will incur a 50% deduction of the reservation fee; cancellations and changes made within 7 days or less will incur a 100% deduction of the reservation fee. • Guests who purchase the Cancellation, Refund, and Assurance Package can cancel the purchased package tour without specifying a reason until 72 hours before the start date of the tour. The Cancellation, Refund, and Assurance Package does not cover plane tickets. • Museum Cards and museum admission fees are not included in the tour price. All museum entrances are to be paid by guests.